Pleasantly surprised by the service and work done on my car. I was referred by insurance company and feel great about my choice.
8/18/2017
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Honda
Out of both experiences I have had with Joe Hudson on Palafox, I am beyond happy with the service I have received. The staff is excellent and the service team did a great job on my beloved Honda Civic. Thanks, guys and gals. I'll definitely recommend you all to everyone I know.
8/12/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was to paint/repair/replace the bumper, which now looks brand new. But they also made the inside of my vehicle look great. I'm sure it was vacuumed too. They made it look better than when I dropped it off. They went above expectations.
Thanks!
8/11/2017
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to **** and Courtney at the Pensacola location for taking care of my car as if it was their's.
8/5/2017
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks for being so friendly!
8/3/2017
Melvin W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had a great experience and from the time I walk-in I was treated like family. Everyone there was very professional and courteous. I would highly recommend this place to any and all of my friends who need collision repair.
7/30/2017
Steven H. VERIFIED CUSTOMER
Vehicle Make : Dodge
very professional, kept me updated with progress. Beautiful work
7/28/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did an awesome job, were fast, professional, and went above and beyond in getting the uhaul hitch fixed too so we can still move on time. Thanks!
7/13/2017
Laurel K. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought the problem that I had to return for was handled very well. All your staff was friendly and professional. Thank you.
6/6/2017
Tifft.amy Louann. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did an excellent job and was completed ahead of schedule. Everyone was exceptionally friendly and professional. Very pleased with work done and service.
5/27/2017
Maria D. VERIFIED CUSTOMER
Vehicle Make : Honda
Super fast and great work! And loved that they detailed the car!
4/27/2017
Tameka T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased no complaints from me
4/19/2017
Lorrena L. VERIFIED CUSTOMER
Vehicle Make : Buick
Staff was always friendly and polite. Work was done much quicker than estimated. Work is always A
4/1/2017
Stephens.darlene Stephens,****. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wendi is fabulous, very professional, courteous & knowledgeable. This is my first experience with a body shop & I was very impressed with everyone that I encountered, I will certainly recommend your business to everyone. Thank you for making my experience as pleasant as possible.
2/23/2017
Edmund B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Couldn't have had a better experience. Work was pure perfection. Personnel are pleasent and cooperative . These guys are the best.
1/25/2017
Latoya K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I drop off my car on ****/9/17 didn't get my car back until ****/19/17. According to them only supposed to be fixing the right fender. I received text about the status of my are up until the Friday ****/13/17. Was told I should have my car by 14th. No call from anyone stating my car was still being worked on. I called Tuesday morning to concerned about my car, I was told it was in the detail shop. Received a text the next morning it was in the detail shop... i didn't find out until that Wednesday it had more work to be done from the GM. Finally pick up my car on Thursday morning everything seemed to be fine drove to work and my car symbol was on my back seat. When I call to question why nobody knows. I know when I dropped it off it wasn't back there. Not hapay at probably will never come back there again.
1/21/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
In the future, if the insurance company is gonna issue updates based on what you submit to them, you need better communication. I had 3 situation reports that were not accurate including the one today, my pickup day. I think reports should be reversed, i.e. Shop provides update to customer with copy to insurance company! That is not what is currently happening.
1/8/2017
Mitchell K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done and fast work. Thank you!
1/6/2017
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent communications. Excellent workmanship!
12/19/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Nissan
E-mail updates only told be that the expected date of repair was delayed, repeatedly. No reason was given as to why. I expected the car on the 2nd of Dec, then I was e-mailed the new date was later. Why not let me know why there was a delay so I can understand. I called on the 8th and asked and was told there were additional repairs needed that were not discovered on the first inspection. I can understand that - let the customer know more on the updates.