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Real Reviews from VERIFIED CUSTOMERS
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
Ruth was great to work with and explained everything. It did take a week longer than expected so would maybe get a rental car provided by insurance in future.
9/3/2015
Paul F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was scheduled for delivery on the 6th, but wasn't ready until the 11th. However, you paid for my rental car for the days between the 6th and the 11th and this greatly increased my satisfaction. While not completely satisfied, I would choose your company again if my car needed body work.
8/13/2015
Benjamin P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything seems okay, but it also appears that the car was cleaned rather shoddy and some paint may have gotten out of place. Not the end of the world, but if you are going to clean a car at least do it right.
8/4/2015
Shaneen D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ruth was extremely professional...and the customer service was awesome...way better than my first visit. I would definitely continue to give Hendrix Collision my business.
6/14/2015
Bernita R. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was fast and professional and my car even smelled new when I picked it up. I will not hesitate to use you again if needed and will recommend you without reservation
6/11/2015
Gwynne T. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the people I worked with were extremely professional and demonstrated a genuine desire to take customer service to the highest level. I was especially pleased with Ruth; she went above and beyond to ensure my satisfaction. Keep up the great work!!
6/3/2015
Ryan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication. Fast work. Quality work. Thank you so much.
5/28/2015
A I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
5/15/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everybody was great! The notifications were great! Ruth was absolutely amazing! She was the perfect face for your company. By far the best around!
5/9/2015
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Chris was great to work with and very professional.
5/7/2015
William R. VERIFIED CUSTOMER
Vehicle Make : Honda
My damage was taken care of so quickly and the final results look great.
4/29/2015
Molly R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The first thought after a car wreck, once you make sure everyone involved is not injured, is - I do not need the hassle of getting my car repaired right now. And I can say that Hendrick collision made it extremely easy. All the arrangements were easy. My car looks great! And I appreciated the car wash and vacuum at the end. Thank you so much!
3/26/2015
Yvonne W. VERIFIED CUSTOMER
Vehicle Make : Honda
I had planned to have my car repaired some where else. The moment I walked in I was impressed. I was told the repair would only take 5 days and I could bring my car in the following morning! The text messages on the progress were very helpful since I work at night and my sleep wasn't disturbed by annoying phone calls during the day. I was there a total off 3 times and I don't think I was hour a complete hour. That included the time it took to get an estimate. Boy was I surprised when I received a text in the morning telling me my car would be ready that evening. Two days earlier then excepted. The repairs were to my satisfaction and they cleaned the inside of my car! Thank you all especially Chris for making the experience of having my car repaired a very pleasant one. I didn't encounter not one person who wasn't friendly and helpful at your establishment. Even the guy the would brought me my car was nice. I could clearly see my car out the window but my car was returned to me without having to search for it! I've told all who would listen about my experience and told them if ever they need a repair they should check you guys out! Thanks again!
10/19/2014
Christine L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris was excellent he made sure I was satisfied and felt comfortable leaving my car . That was truly customer satisfaction . Thank you!
11/16/2013
Dorothy D. VERIFIED CUSTOMER
Vehicle Make : Jeep
This was the second time that I hit a deer & had my car repaired at Superior. The personnel are wonderful to deal with & I loved all of the updates on how the repairs were moving along. I am extremely happy with the repairs & I would definitley recommend your facility to people in need of repairs. Thanks for a wonderful experience.
6/24/2013
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had a great experience! Chris did a phenomenal job, and everyone else was extremely friendly and helpful. 5 stars out of 5 stars, GREAT SERVICE!! We will continue to use you for any related needs!
6/19/2013