Excellent experience. I was extremely impressed with their communications with me on progress and vehicle status. I am completely satisfied with my entire experience with them.
6/17/2021
Margaret T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and updates on repairs
6/3/2021
Ross P. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the updates on the status of the repairs being done and the care given by the Advisor Chad Arrington.
6/3/2021
Hugh R. VERIFIED CUSTOMER
Vehicle Make : Subaru
We were very pleased with the professional and personal care given to us by the staff from start to finish. If given the opportunity, we will give an A+ recommendation of Hendrick Collision Hoover to someone needing automobile repair.
6/2/2021
James O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent repairs and workmanship. Delivered on time.
5/30/2021
Marsha M. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks beautiful !
Everyone very nice and I hope I don’t see any of you any time soon.
5/26/2021
Ramon C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always provide excellent customer service and work
5/6/2021
Irvine P. VERIFIED CUSTOMER
Vehicle Make : GMC
Your team (especially ****) did a fine job. We know that after a car is wrecked, it is never the same; which is the case with the GMC. When we hit a bump or rough spot in the road, there is a new rattle in the wheel axle area were the repair was made. Hopefully the car is safe. Thanks
4/24/2021
Robert W. VERIFIED CUSTOMER
Vehicle Make : Honda
Chad is a great employee and should be very valued.
4/20/2021
Jenell T. VERIFIED CUSTOMER
Vehicle Make : Saab
Chad was a great contact to have through the process; even making an adjustment on the car door before we left was incredibly kind. The end result of how it looked was amazing! Now that we’ve gone through this situation with your company, a call after initially dropping off would’ve been helpful to adjust the time frame based on what was found after starting the work (ie we were told 3-5 days when dropping off on a Monday; I called in on Tuesday afternoon since hadn’t heard if it would be ready Wednesday or Thursday and was told it definitely would be at least Friday). It would’ve been helpful to either get a phone call, email or text as to the status along the way in order to adjust our schedule to arrange drop off of our rental and pick up of the car.
4/7/2021
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff.
4/7/2021
Stephen P. VERIFIED CUSTOMER
Vehicle Make : GMC
My experience was awesome! The staff was friendly, professional, and on time! Thank you for a job well done!
4/5/2021
Donna B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were very professional and easy to work with. We are very pleased with the results!
4/3/2021
James E. VERIFIED CUSTOMER
Vehicle Make : Hummer
Chad Arrington was great at keeping us informed. He was very professional and courteous. The Hummer looked brand new. Also, we had a leaking sunroof repaired and we were very thankful they were able to do this for us at a fair price. You were highly recommended by Allstate and we gave you a 5 star review to them. Thank you, Patti Eason
3/25/2021
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone here is so friendly and they keep you up to date. I could not have asked for better service they went above and beyond!
3/9/2021
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Chad was great and the best part of the experience. I’ve never had an insurance claim but he made it easy by taking over the communication with the adjuster. This alone made the difference.
2/27/2021
Edwin G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great repair and completed on time. Very accommodating staff.
2/13/2021
Xue Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best experience I received for collision repair so far.
2/7/2021
Cletis S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. Provided great insight on my repairs as well.