Great service, received my vehicle back sooner than expected, was kept up to date on the progress as well
2/27/2016
Edward K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Shawn Neronski didn't amazing job from start to finish. He was able to get all the repairs done ahead of schedule. He kept me informed on each step of the process as it was completed. Some of the best customer service I have ever received. Thank you for being so professional. Sincerely Ed Kelly
2/26/2016
Tonya C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Exceptional Service!!!!
2/22/2016
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Mazda
The collision team were extremely helpful and friendly, and my vehicle looks great! Many thanks!!!
2/21/2016
Townsend B. VERIFIED CUSTOMER
Vehicle Make : Audi
Shawn was outstanding!
2/21/2016
Hussein T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was treated with excellent customer service, the receptionist, Shawn(person who took care of me), Enterprise, and other staff were all very professional, kind, prompt, and very helpful. I had taken a car I had before there so I really trusted them with taking care of this vehicle. As soon as I took my car in I was serviced right away. Thank you so much!
2/20/2016
Melanie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and good communication,customer was informed often of what stage the repair was at
2/7/2016
Francisco R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Yes
2/6/2016
Johnnie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were completed in a timely manner
1/15/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had exceptional service from the Rick Hendrick team. My vehicle was t-boned through no fault of my own. This just had to happen while I was in the process of transferring to another state because of the military. It was a very stressful situation, however thanks to the Rick Hendrick team, my vehicle was repaired quickly and can't even tell that it got hit. I would really like to express my thanks to Shawn (maybe Sean, Shaun, not sure of spelling) for being such a huge help. Due to my transfer, I was unable to make it to Rick Hendrick collision center during normal hours of operation. When speaking to him on the phone, he kindly offered to meet me after hours, around 7:30 pm so that I could pick up my vehicle. With everything I had going on, I cannot express how much his kindness helped me out. I really appreciate him sacrificing his personal time to help a person in need. I will definitely recommend Rick Hendrick collision center to anyone I know who is needing some expert, courteous service. Thank you all!!!!
1/8/2016
Heather E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The collision department was excellent and the vehicle looks great. It was done in a very timely manner and I was kept informed during the entire process. Very happy
11/5/2015
Debbie E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent repair to our car
11/5/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and reliable.
11/5/2015
Sophia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the time and care they put into my vehicle. Seeing my car was like I walked into a showcase and picked up the car. All staffing were very friendly polite and very detailed in everything that I should have expected during the process of waiting for my vehicle. I don't think I can express how pleased I am with the overall outcome of my vehicle. Thanks again to everyone who participated in making this a great experience for me. Thanks so guys!!!
9/9/2015
Olah M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for your courteous and professional service.
4/27/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for the great insurance claim maintenance done to my Cadillac Escalade. Jake was extremely professional and I had no doubt in my mind that the work was going to be done correctly! It was even done a day earlier than he estimated it to be done with. Again thank you so much for a great experience and give my extreme thanks to Jake. A very positive encounter throughout the whole process!
2/24/2015
Johnny C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with all the service that I received from the entire staff. Jake and his team always kept me well informed on what was going on with my truck. All the service that was done on my truck turned out great as well.
1/30/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much. Car ready days ahead of schedule. Washed and vacuumed. I could not have asked for a better experience. Receptionists. Estimator. Rental experience. All were fantastic and friendly. I don't buy new cars , but if I did I would consider buying a vehicle from your dealership simply based on this experience.