The experience was complete satisfaction...the initial intake process was quick and a vehicle was arranged for my transportation during the repair period, as well as periodic updates regarding where my vehicle was in the repair process. Not only was my vehicle repaired on time, they even made the repairs ahead of schedule. To sum it up, I was just absolutely impressed with the repair service and the quality and professionalism of my JOHN EAGLE EXPERIENCE!!! THANK YOU, RON DAVIS????????????????
12/7/2017
Roberto D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service to my daughter car, thanks you
8/16/2017
Kaye M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was updated at every step along the way! The car was ready a day earlier than expected.
6/29/2017
Gagan N. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with your customer service and regular text notifications. Mike Zamora was very courteous and prompt. Thanks a lot!
5/13/2017
Sailaja G. VERIFIED CUSTOMER
Vehicle Make : Tesla
Excellent service. Very satisfied with the work.
3/30/2017
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did an excellent job keeping us informed with progress updates and overall went above & beyond to take care of us from the moment we first called to arrange for repairs to our vehicle. Absolutely exceeded our expectations in every way... Thank you!
2/15/2017
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service and fantastic body work. thank you for helping a frustrating and expensive process of being in an accident be as smooth as possible
2/13/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Honda
I have always had great service experiences with John Eagle Honda. This has been my first bad experience.
I don't have my car back yet (I'll get it back early next week), so I can't evaluate the quality of the repair job yet. However, the service experience has been been less than satisfactory.
12/28/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good work, but paid probably paid a substantial premium.
12/14/2016
Brett G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job to all - thank you!
11/2/2016
Eugenia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to Michael for taking care of my car! It looks like new! So happy!!
8/2/2016
Jessica A. VERIFIED CUSTOMER
Vehicle Make : Honda
Sonny was helpful and nice from the first phone call to the final call of my car being ready. Everyone else was great by making sure my time wasn't wasted and had immediate help
2/7/2016
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Already called Sonny because within **** hr of leaving service center after car repaired, noticed at least 2 things broken that were not broken when I brought car in to be fixed.
10/10/2015
Amada L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with all the help from your employees;
Thank you Sonny for your daily updates.
7/3/2015
Megan W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Boyce Willis took exceptional care of us. THANK YOU
6/9/2015
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Honda
service was excellent - couldn't have been better
9/28/2014
Barry T. VERIFIED CUSTOMER
Vehicle Make : Honda
The body work looks amazing!! Great job! However, the airbag warning light is still on! You mentioned having it looked at while you had the car but I don't think anything was ever done about it.
5/28/2014
Doris R. VERIFIED CUSTOMER
Vehicle Make : Honda
I really liked all the communications I received about the status of my car. I didn't need to call you, as you kept me informed .