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Real Reviews from VERIFIED CUSTOMERS
Marilyn E. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Pacific Elite is the only place I will bring my cars to for minor or major body work. I have been coming here for over 10 years and am so grateful to Sarah and Mike for always treating me with respect and the best service!
9/26/2019
Robert A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The service provided and the response to my my queries as to status were outstanding. Many thx particularly to mike!
9/24/2019
MICHAEL B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was very impressed with the way Keith called me regularly to give me updates on the repair of my Lexus and made sure I had my car back in time for a trip I had planned to San Diego , which was a medical procedure so I had to have the car back , so thank you Keith for making this whole matter more bearable.
9/17/2019
John P. VERIFIED CUSTOMER
Vehicle Make : KIA
Always do great work, friendly curious staff. Why go anywhere else.
9/14/2019
Carlos C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The entire team was great. Mike who handled all communication from start to finish was very clear with expectations and kept me in the loop throughout the process. Sara, if i remember her name correctly was also very polite and professional during my initial set up and check out.
9/14/2019
MATTHEW N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Keith was very communicative and helpful. I really appreciate how friendly he was!
9/10/2019
KEOLA M. VERIFIED CUSTOMER
Vehicle Make : KIA
Mike and the staff are Absolutely Amazing! Incredible customer service and experience. They called and emailed me every step of the way. I reccomend this shop whether it is a network shop with your insurance or not! (Farmer's network shop) Peace of mind knowing that if my car is ever in an accident that it will be taken care of with Pacific Elite Collision! Thanks staff...
9/7/2019
ROBIN C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was very pleased with everyone that I dealt with. Excellent service
8/30/2019
Victoria C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great job. Staff was very attentive, through and professional. One individual in particular is Mike. He kept me updated the entire process
8/29/2019
ABEL B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Excellent work and customer service. I also received my car ahead of schedule.
8/29/2019
CHRISTINE P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Communication and service was great - they went over and beyond to make sure I knew what was happening with my car each step of the way.
8/20/2019
ANTHONY S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Keith was awesome and very communicative. My car looks pristine!
8/17/2019
Willie D. VERIFIED CUSTOMER
Vehicle Make : HONDA
My car was fixed quickly, it looks amazing and everyone and I mean everyone was incredibly informative/helpful and courteous! The customer service was grade A. Thank you so much.
8/16/2019
WILLIAM R. VERIFIED CUSTOMER
Vehicle Make : FORD
Keith and everyone I dealt with was wonderful. They exceeded my expectations and I would come back if I ever required that type of service again and I would not hesitate recommending them to friends or family. Great shop!!
8/10/2019
MARCOS R. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Just a little more detailing on the buffing or polishing needed
8/7/2019
Bradley N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I would like to thank Keith from Pacific Elite Collision who helped me out with the entire process of getting my car fixed. He went above and beyond and I have to say that I have never been treated so well as a customer. Simply outstanding service and I am extremely grateful. Thank you ! I will never hesitate to come back to Pacific Elite and I will 100% recommend my friends and family because of my experience!
8/4/2019
TANVIR C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Paint & bumper put back was not at factory spec, as I was told they would do.
8/2/2019
AMEL A. VERIFIED CUSTOMER
Vehicle Make : BMW
Keith is very helpful and knowledgeable I really enjoyed working with him and will refer friends to him
7/27/2019
DOUGLAS S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
My car was is clean and I loved how updated I was throughout the whole process! The front desk staff was also really nice and made this process much easier.
7/26/2019
EDELIA N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service
7/25/2019