The grill of my 2019 travers was to be replaced as part the the repair. But the part was not available at the time of the repair so I agreed to fix everything else that parts were available and do the grill when the part was available. I don’t know if the grill repair was made before I took possession, and no one has contacted me subsequent to my taking possession. Maybe the complete repair was made as the part became available before I took possession. Do you records indicate the grill was replaced prior to my possession?
7/15/2022
Jevano C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was perfect thank you. I I
6/5/2022
Brian N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
5/15/2022
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was great!
5/12/2022
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was great!
5/12/2022
Bobbie A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great communication, provided updates, overall just great interaction.
2/25/2022
Nobuko C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The repair job was good. However, it was strange enough that the second row seat (driver side) was not set right. It seems that somebody was trying to move it because this vehicle is stow and go. I talked to a Manager, but no satisfactory answer was given.
2/24/2022
Lori J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great but had tiny black dots of over spray on my white car
1/29/2022
Peter H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was done just how they said it would be and we’re responsive to all of my questions.
12/20/2021
Steven R. VERIFIED CUSTOMER
Vehicle Make : Ram
New young man as a service rep did a nice job. He was uncertain about an issue and a veteran service rep stepped up and helped him. Very nice job serving the customer.
12/19/2021
David Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Not satisfied
12/17/2021
Janine B. VERIFIED CUSTOMER
Vehicle Make : Ram
A lot of miscommunication concerning the repair. Which took longer for the repair. Representative wasn't the nicest. Harsh comments implying it was my fault the repairs were not completed in a timely matter.
12/15/2021
Angela M. VERIFIED CUSTOMER
Vehicle Make : Buick
I have black paint on the silver part of my hatch back
11/18/2021
Renae H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mike from the body shop was very helpful and accomodating
10/11/2021
Ladale W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair took longer than I think it should have.
9/5/2021
Alan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ultimately I was very satisfied, but the repair wasn’t done correctly the first visit and I had to bring the car back for correction.
8/22/2021
Michelle N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work done was great but we would have appreciated periodic updates about the status of our vehicle as well as accurate information when an inquiry was made about the status. We inquired about weekly and often received different information about the end date of service.
8/16/2021
Perry S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Several more issues once returned to us, scratches around windows that were repaired. The blinker was not working upon return on the light with the damage. Back tail light still cracked. No one disused any of the damages with us during the repair, I am assuming you only spoke with insurance agent. We had to pay out of pocket to get paint job completed probably.
More concerned about keeping insurance happy than the customer.
8/8/2021
Angela B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far so good
7/14/2021
Annette S. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was great - the staff were professional, quick, and very friendly.