Took a lot longer, but very happy with the results
11/4/2022
Anne V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Vehicle was in shop for 50 days and work is still incomplete.
9/28/2022
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Ford
Overspray on passenger side panel located between passenger front and rear windows.
9/10/2022
Ruth E. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly service Roseann was great
9/6/2022
James D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Continue being professional and taking pride in doing a good job.
8/26/2022
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so so much to Terri, Adam, and Ival for their exceptional work and for making the experience easier than I anticipated. Everyone was so nice and so understanding and explained the process to me fully which made me feel better. A huge thank you to the repair crew that made the car look brand new. The job was impeccably done and I cannot thank the shop enough!
8/25/2022
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My issue was not fully resolved. The back bumper is not even attached properly and rattles, I had two different claims (second one was never looked at) but they disregarded the entire undercarriage of the back end which was part of the claim they were handling. The passenger front tire pressure sensor is reflecting 0 psi the entire time and was not replaced. The engine now vibrates the entire car and was not addressed, the check engine light is one and anything above 45 mph you can feel a screening pattern in the gas pedal. There we screens in a bag left in the trunk with parts of the pulled off front end, just left in the trunk… I absolutely do not feel safe driving it. I’ve contacted them back and they can’t see me until September 12th. So ultimately the 3 month repair on my vehicle left me with an unusable vehicle and I am still awaiting resolution to these issues. It’s as if it was never test driven or the engine stress tested for any issues. Quite frankly I am dumbfounded as to why this wasn’t totaled out entirely. I have a daughter and I will not drive her around in this vehicle until it’s fixed.
8/12/2022
Dale N. VERIFIED CUSTOMER
Vehicle Make : Toyota
5 stars to the mechanics and the extremely nice and knowledgeable office manager and front desk, always friendly, Bodyshop did a fantastic job on a major project…I highly recommend them, they are the best!
Dale
8/11/2022
Jeanette L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks and feels as good and comfortable as your car looking and running as is like brand new all over again!!!Best repair shop around ! !
7/29/2022
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Panels were not aligned properly. Under panel work was crap and is being redone by another shop. Gross and Sons had a great reputation at one point, but after bringing the vehicle back twice and getting excuses as to why it was the best he could do and being told the only way to fix it would be to take it all apart and redo it told me enough about the quality of the back shop.
7/2/2022
Kamie L. VERIFIED CUSTOMER
Vehicle Make : Honda
RoseAnne was awesome. Paint job was awesome. Thank you!
6/8/2022
Don B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and experience with Gross
6/4/2022
Paula B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job provided by Grossman and Sons.
5/19/2022
Arthur D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looked very good
Thanks
5/14/2022
Salvador F. VERIFIED CUSTOMER
Vehicle Make : Acura
Communication was terrible
4/22/2022
Dennis M. VERIFIED CUSTOMER
Vehicle Make : Audi
Roseann was great to work with. She kept us informed and got the project completed on time. Thank you to team Gross & Son!
4/21/2022
Valerie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Worst experience and customer service ever.
3/27/2022
Loren B. VERIFIED CUSTOMER
Vehicle Make : Honda
Adam and the other gentleman working on my car were great. They were professional and friendly addressing any concerns I had or issues with the car. My vehicle came back brand new and had everything fixed on it.
2/19/2022
Rick K. VERIFIED CUSTOMER
Vehicle Make : Honda
Adam was very helpful and responsive in moving my repair along with a difficult insurance company situation. I forget your receptionist's name but she was very friendly and nice to work with.