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Real Reviews from VERIFIED CUSTOMERS
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Dodge
You and your team did an awesome job and was really satisfied. Thank you
7/9/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have had 4 repairs on my 07 Chevy Silverado, **** repair on my 01 SS Monte Carlo at the Smithville location. Perfect every time. I had my 85 SS Monte Carlo repaired and completely repainted at the Riverside location many years ago, and they were perfect. In fact the paint job on the 85 SS was better than factory. Thank you for working hard to please a very picky customer.
6/19/2015
Abbey V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Always kept updated
5/12/2015
Steven H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs were successfully completed ahead of schedule and the customer service is top notch. Could not be more pleased with the job CARSTAR Smithville did. Thank you again for an excellent experience and the outstanding repairs
4/25/2015
Patt P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for getting us in and out with dispatch. Nice job in a timely manner. Will certainly recommend itgers to use Smithville Carstar. Great staff!
3/31/2015
Alex H. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second time you have repaired this car and both times has been a pure pleasure to deal with your staff. The is just as good as when we bought it in 2009. Thank you so much and I loved the text messages that you sent throughout the repair. As long as I live in the area, you will be the place I use if I am in need of car repair. Thanks again to the whole team.
3/28/2015
Steve R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything done just like I was told. Awesome
3/24/2015
Sheri F. VERIFIED CUSTOMER
Vehicle Make : Honda
the entire staff was wonderful!! When I can in the first time, I was upset because I had messed up my car and the woman at the front desk was SO nice and the gentleman that did my estimate was patient and answered all my questions. This incident occurred right before my vacation and they were so accommodating and willing to work with me regarding drop off/payment/pick up!! Thank you so much and I would certainly use them again and recommend them to others!!!
3/21/2015
Scott C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very impressed thank you
3/13/2015
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Christina kept us informed and up to date. My car looks good and repair was completed as promised.
2/13/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service, friendly staff, kept me informed every step of the way! Thanks!
2/10/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding professionally trained staff.. I couldn't of asked for a better experience.. I body work exceeded my expectations more than the deer did in damaging the truck.. It amazed me how much damage one deer could create just by impacting the front fending and sliding down the side. Keep up the great work CarStar...
2/7/2015
Shirley H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job friendly people at front deesk
2/6/2015
William Y. VERIFIED CUSTOMER
Vehicle Make : Ford
I'd not had an opportunity to reply until now, but several issues with the repair have been noted, the primary of which is the "line" of the body panel on my truck as opposed to the norm. In addition, the interior plastic body panels now rattle badly. I'm trying to reconcile what my expectations should be given the age of the vehicle and the extent of the damage, and it may be best to discuss the matter with you all. Thank you.
1/8/2015
Steven B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and timely repair. Christina and Paul were excellent. Based on tbis experience, I highly recommend A&B Carstar-Smithville.
5/17/2014
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
The service and updates were superior.
3/29/2014