9 delays and I had to call the shop each time for an update. Manager finally called and helped my situation by taking $500 off my deductible after the 6th delay. A nice gesture, but I still lost $800+ for extending a rental car for over a month that could have been completely avoided with proper time estimates and communication. Lost tons of time and money with this experience.
11/16/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked everything about the service great people
11/13/2018
Alondra D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping me updated during the process.
11/8/2018
Janice R. VERIFIED CUSTOMER
Vehicle Make : Volvo
There are several fit and finish issues. Will address with sanata Ana in Monday.
11/3/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow a great experience with a car repair shop. I have never experienced this type of customer service. Thank you again for the great help when I needed it most. Appreciate the excellent service.
10/31/2018
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your professionalism, willingness to solve my car issues and doing so quickly and economically. I will gladly refer your company to others! Thank you sincerely, Lisa
10/10/2018
Sona M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done and quick repairs!
9/28/2018
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really liked the email updates in my vehicle
9/27/2018
Carrie C. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with the very quick service and the text updates.
9/20/2018
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Happy truck was completed two days earlier could not have asked for better service
9/19/2018
Robert A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great fast service
9/15/2018
Nicole R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well done, thanks
9/12/2018
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything looks amazing, I am very happy with the work. The only complaint I have is that when I got my car back it smelled like someone smoked cigarettes near or in it. It wasn’t a pleasant smell. Other than that my car looks like nothing happened. Thank you for everything!
9/7/2018
Robert J. VERIFIED CUSTOMER
Vehicle Make : Honda
Im a second time customer fix auto does amazlingly personal care each time ill keep passing it on thank you for the beautiful job
9/1/2018
George H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for the excellent work that you provided on our Jeep. The completed work is perfect. Giselle was very efficient with phone calls and paperwork. Daily texts were helpful and appreciated. Thank you for finishing the job ahead of schedule. Linda Holtz
8/28/2018
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was done way before it was expected to be which was made me very very happy. There was a scratch on the hood that you guys were able to repair for me for nothing that totally made my Friday. Your staff Ricardo and gazelle are very friendly and kept me up-to-date on my repair. I will recommend Fix It Auto to all of my friends. ????
8/25/2018
Maria P. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks great and it was ready before the expected time.
Thank you Fix Auto.
8/22/2018
Bruce E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you
8/18/2018
Larry K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Efficient, fair, and friendly. Appreciate the extra bit of service.
7/29/2018
Francisco F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Inside door panel where the window switches go it’s out of level I would like to come back to get that fixed