Val was rude. Service is extremely slow. It took more than 3 months for you to fix my car.
10/2/2019
Brittiany B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great fast service
10/1/2019
Dylan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was poor. Repair took 130% longer than quoted and we did not get updates in a timely manner, placed a huge burden on our family as we were reduced to **** car, had we known it would take that long we would have gotten a rental; however every time we called to get a status we were told a day or 2 tops. When the car was finished we were informed 30 minutes before the shop closed and were not able to make it to the location in time, would have been nice to know ahead of time that they were expecting it to be done that day so we could make arrangements to pick up. Overall, the lack of communication was unprofessional and lead to poor service quality.
10/1/2019
Tarun R. VERIFIED CUSTOMER
Vehicle Make : Kia
Appreciate the daily text update. Thanks for a great job.
10/1/2019
Thanhxuan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brought my new truck over for repair due to accident and got the rental car in the same location. Very convenient.
Surprise of no communication after first two days so I called them for status and realized that they did text me the service update to my home phone. After that making that correction to my cell number then I received status updates daily. The customer service from Service King is outstanding.
Service King has helped arranging for me to pick up my truck to my schedule so I can take my family member to MD Anderson treatment on time. It took only 5 minutes from the time to drop off the rental and get my truck out of the parking lot. Lightning speed.
The truck looks as good as new. They even buffed some scratches off the truck too. The level of detail from Service King is higher than my Toyota dealership and I am super happy with the result of their work.
Have not seen this courteous service anywhere else in the last 20 years.
Again, thank you Service King staffs and please keep up that excellent service culture.
9/28/2019
Tho N. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time. Friendly, keep up the good job
9/28/2019
Joe C. VERIFIED CUSTOMER
Vehicle Make : Honda
good service and workmanship
9/19/2019
Cody L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job & very proficient
9/17/2019
May Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
need keep the car inside clean, and clean up the car
9/14/2019
Jordan P. VERIFIED CUSTOMER
Vehicle Make : Jeep
We are VERY happy with Service King. They got the work done quickly and we were even able to pick our vehicle up a day early so we could avoid another day of rental fees!
9/13/2019
Hilary H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work and great service. Alex is an expert and delivered excellent customer service
9/12/2019
Aaron A. VERIFIED CUSTOMER
Vehicle Make : Ford
Val my service adviser was awesome.
9/12/2019
Eric H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alex was awesome at always keeping me updated all month long with my vehicle. Perfect customer service and location!
9/11/2019
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am very pleased with the service I received from Service King. They were efficient and very professional.
9/6/2019
Vernetta L. VERIFIED CUSTOMER
Vehicle Make : Ford
Alex was great and my car looked like it wasn't even in a accident
9/3/2019
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Scion
very amazing work! My car looks brand new!
8/31/2019
Maria F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Alex was great and kept me up to date with all the updates on my car. Service was done well and quick. Definitely recommend coming to this location
8/31/2019
David O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Total repair job was great I was totally surprise that my car was restored back the the exact same as before I was truly blown away with the repair and paint thanks so much Service King
8/31/2019
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Made getting my car fix convenient, easy and my car looks amazing! Thanks!! Great service
8/30/2019
Debbie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was very good Alex was in touch with everyday.