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Real Reviews from VERIFIED CUSTOMERS
TIFFANY L. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I had a wonderful experience from start to finish. I drove from Murrieta to your closest location in Ontario. I hope I never need your services again but it would be nice if you expanded to include a location closer to Murrieta, I am confident you’d be busy down this way.
8/31/2019
GLENN M. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the updates I received on my car I am also very pleased with the Quality of work that was done You can't even tell it was hit you have a great team, thay answered all my questions and kept me in the loop l was left with very pleasant experience Under the circumstances Thank you once again
8/30/2019
TRISTYNN O. VERIFIED CUSTOMER
Vehicle Make : MAZDA
My car feels brand new
8/27/2019
Lucille V. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Andrew Moreno went above and beyond. Very respectful and professional. He explained the damage and what he was going to do to repair it. He kept me updated constantly through texts and got the job done 2 days earlier than expected. When I went to pick up the car he explained all that was done. He definitely earned my trust and I feel very satisfied with the work Pacific Elite Collision did. I would not hesitate to recommend Pacific and especially Andrew Moreno. Pacific Elite has a very valuable employee in Andrew Moreno! I believe he makes a major contribution to your business. If I could rate him I would give him a 10+ or A+. Thank you very much!
8/22/2019
EDWARD B. VERIFIED CUSTOMER
Vehicle Make : KIA
You step by step kept.me informed. The repair looks great.
8/21/2019
Togamau U. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service! Great communication about the process and repairs. Very friendly staff. Would highly recommend!
8/17/2019
RUBEN J. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Thanks for keeping an open line of communication in regards to the status of my vehicle. It was a seamless process and was happy with the finished product.
8/14/2019
DARRYL W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
People were friendly and explained everything so that it was easy for me to understand.
8/9/2019
LEANDER D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Very professional good job
7/19/2019
Teresa M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service.Fast and friendly
7/10/2019
ANDREA B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything went well and the service was completed as scheduled. I was updated and informed throughout the experience. My repairs were done very well and overall great service.
7/9/2019
ALFREDO M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work. Really impressed with the courtesy and professionalism from your staff.
7/8/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great people to work with, friendly and helpful. They kept us fully informed. They did a great job on the car. Looks great!!
7/6/2019
MIRIAM J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Awesome, friendly service. Highly recommend Pacific Elite Colission. Christian is amazing!!! Always kept me updated and addressed all my questions and concerns. My car was fixed in a timely manner.
6/29/2019
BILL C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Would like to thank all at Pacific Elite specifically Christian, he was was very helpful and respectful. As you know this is and was a stressful time for us and you all took most of that away with the text updates and phone calls that kept us always up to date with the progress. Thank you all Bill
6/28/2019
PRECILIANA A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The fender's brackets are still broke since the first day I brought it in I returned a second time to get it fixed and the Rep Jeremiah didnt record or take pictures to show that I was even there. After this third time the fender is still broken. I understand the res of the work was unsatisfied due to not being related to the initial accident. But the fender was.
6/19/2019
MANUEL R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The consistent line of communication was appreciated.
6/8/2019
DIANA B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
very polite people took care of everything that I needed. thank you
5/31/2019
Sherdell G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service from start to finish
5/16/2019
Yolanda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Pacific Elite Staff in Ontario, (specifically Nicole, Jeremiah, and Brandon) are so pleasant to work with. Very professional. They take the time to explain the process from beginning to end — and you receive updates on the progress of your vehicle via text. I’m so happy with the work completed on my 2010 Toyota Tacoma. To all the staff at Pacific Elite that fixed my truck, many, many thanks! Awesome work.......
5/7/2019