Everyone is ALWAYS so polite, helpful, and friendly. I have a wonderful experience both times this year.
12/21/2019
RALPH G. VERIFIED CUSTOMER
Vehicle Make : FORD
Pacific Elite East was a great choice as the repair shop for my Ford Expedition. The staff was very helpful and friendly. What I like the most was that they keep me informed every step of the way from start to finish. The my vehicle looks great, like if had never been hit. Thanks to Tek and all the employees for a job well done. I will not hesitate to recommend this shop to all my friends, when in need of a body shop.
12/14/2019
MARTIN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You did a very good job with the repair, but the only problem is that I found some scratches that my van didn’t have when I left it in your shop.
12/13/2019
CECILIA S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with both the service and the repair. My car looks great.
12/12/2019
Norma A. VERIFIED CUSTOMER
Vehicle Make : FORD
Great Job.
12/10/2019
Patricia B. VERIFIED CUSTOMER
Vehicle Make : HONDA
After driving off the lot the blinkers were flashing quickly and the check emission system light came on when we got on the freeway. We live in Corona and now we need to try and get this car back to the shop to be rechecked. I have a broken arm and rely on people to help me get the car back and Forth. Very inconvenient
12/10/2019
JOYCE V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The car looks great. I also want to mention how much I appreciated the texted updates. Thank you.
12/6/2019
ALMA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You guys did an awesome job and excellent customer service. Thank you for being so awesome
11/30/2019
MICHELLE G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service and they do special little extra things for your car I received my automobile nice and clean and very fast, because I was running late getting out of work they even were willing to stay open for me to get there in time for my car! I love this place and would totally recommend it to everyone
11/30/2019
Cesar R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They made a great work on my truck .
I'm happy with the results!!!!????
11/27/2019
GLORIA H. VERIFIED CUSTOMER
Vehicle Make : FORD
The driver side front wheel skirt as not replaced and has a large hole in it from rubbing the tire. This was pointed out to David during the review and car check in. I had to strap the skirt so it didn’t rub the tire to drive it. I had called in and left a message for David and I am waiting for a return phone call.
11/26/2019
JAMES H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Maria and Gabby did an excellent job being patient with me and my family. Alex did an awesome job keeping me informed with the progress. The entire team involved in restoring my vehicle did an amazing job to get me back on the road looking so fresh and so clean :-)
11/22/2019
CHRISTINA A. VERIFIED CUSTOMER
Vehicle Make : KIA
Great service
11/22/2019
JOSE B. VERIFIED CUSTOMER
Vehicle Make : KIA
Good job guys and girls
11/22/2019
SUZANNE G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The office personnel and the technicians were all very good to me, and explained exactly what needed to be done to my vehicle.
11/20/2019
Janet L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, they did an amazing job fixing the bumper on my car. Timing was perfect and got updates everyday???? They even washed and clean the inside, spotless. Will definitely recommend ????
11/20/2019
LOUISE G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Superb service & excellent staff and clean and attractive offices. THANKS. Did other body work at my expense besides the accident & that repair was excellent too.
11/16/2019
JANET A. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is my 2nd experience with your company and I am very pleased with the end result and the costumer service! Shawn was professional and gave updates on a regular bases. Thank you!!
11/16/2019
RANDOLPH M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Slight tendency to over-promise on completion time. Could be more proactive informing the customer of estimated completion time, once normal time has been exceeded.