My experience with Pacific Elite Collision was great. The team was very professional and efficient. I was notified every step of the way via text message and my car was returned in amazing shape. I would definitely recommend Pacific Elite Collision.
12/28/2019
MIGUEL R. VERIFIED CUSTOMER
Vehicle Make : DODGE
This was sooooo very professional, kind, and extremely helpful. Alex Gutierez my collision advisor was very detailed in explaining the damages, answered my questions and kept me informed with the progress of my vehicle. Also, the young lady by the name of Daisy, was super wonderful and very helpful with me as well. She helped answer questions I had about my rental and the adjuster. She was very kind. All around my experience was a really great one with this comapny, great service, and great outcome to my vehiles body work. Thank you!!
12/18/2019
STEVE T. VERIFIED CUSTOMER
Vehicle Make : Fiat
The car was repaired in a timely manner as projected. The staff is very professional and especially Otto from Mercury. Otto Delcid it was a pleasure conducting business with you. And the girl at the front desk took the initiative to contact my insurance adjuster as the car was being shown to me , or Mercury and I was able to take my car home that same day without delay.
Thank you pacific Elite.
STEVE T
12/15/2019
Lisa K. VERIFIED CUSTOMER
Vehicle Make : HONDA
You guys did an amazing job on my car and it looks really nice. It is impressive.
The service and product are very satisfying. I appreciate Alexis Gutierrez for constantly updated me about my car progress. It showed that he cares as well as the company itself. The service and employees represent the company really well, such a high quality service. 10/10
12/12/2019
RUDOLPH P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service
HAPPY HOLIDAYS.
12/9/2019
Chanbopha S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
My car looks great and they finished it so quickly!
11/29/2019
ELIZABETH G. VERIFIED CUSTOMER
Vehicle Make : RAM
The customer service was impeccable and the updates would greatly appreciate it.
11/28/2019
Hector G. VERIFIED CUSTOMER
Vehicle Make : GMC
As soon as I left the driveway my vehicle started to make a loud knocking noise which was not making any noise when it was left there. Trying calling back not even 5 minutes later no answer left a message with the answering service and no one has yet called me back. I had to pull over on bellflower blvd cause the knocking noise got so loud and a police officer stopped to make sure I was ok. Called my insurance as soon as I got home to make a complaint as well. I will be calling first thing in the morning to get my vehicle back to you guys to see what they did to it
11/27/2019
CONNOR H. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me updated and no delay when I picked up the car! I value people who value my time!
11/21/2019
Sherry H. VERIFIED CUSTOMER
Vehicle Make : DODGE
Paul and Marco provided top notch service beyond my expectations, and I would highly recommend Pacific Elite Collision to anyone in need of an honest and trustworthy body shop!!
11/20/2019
MARC S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very nice and helpful
11/16/2019
MIKE D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Outstanding
11/15/2019
Paola L. VERIFIED CUSTOMER
Vehicle Make : JEEP
Thank you Alex for your customer service, always polite and very helpful! Also, thank you Pacific Elite and team. Very satisfied.
11/12/2019
DANIEL D. VERIFIED CUSTOMER
Vehicle Make : Toyota
A very superb location, process quick and simple, the coffee and water while you wait is a nice touch.
11/9/2019
Sergio G. VERIFIED CUSTOMER
Vehicle Make : KIA
Excellent customer service!!
11/6/2019
VANESSA M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for your service and help Otto. You were very professional, made me feel comfortable with their services.
11/2/2019
Leticia S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job on my car. Looking like new again. Big thank you to Otto who was great from beginning to end. Kept me informed of all updates and provided a fantastic customer experience. Thank you pacific elite and team.
10/31/2019
ADRIANA B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional and smooth process, thank you.
10/30/2019
THO Q. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent service. Repairs were done on a very timely manner.