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Real Reviews from VERIFIED CUSTOMERS
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Ford
One thing. All the change was cleaned out. As was $40 hidden in middle console. Suspect car was not secured or you have a thief
3/7/2019
Addie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice staff and communicated through the whole process
3/2/2019
Steve M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Timely, friendly, and very informative. I loved the text messages daily on the status of the repairs. Kudos for the professionalty
2/28/2019
Delissa D. VERIFIED CUSTOMER
Vehicle Make : Buick
Outstanding service awesome job!
2/25/2019
Tyrone H. VERIFIED CUSTOMER
Vehicle Make : Isuzu
I give you a 10 out of 10 great job
2/24/2019
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
10/10 recommend
2/23/2019
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think you guys do a wonderful job on body work. I will forever recommend anyone who needs body work done to take their business to you guys. Thank you for the great job on my repairs. I’m just saddened that my car had issues it didn’t have before and it wasn’t addressed before I came to pick it up. And I had to put money towards another rental ???? But all and all I will forever give you guys my business bc all and all, you guys are great people and you do wonderful work???????? Thank you guys for putting your guest first ??
2/21/2019
Karen C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Greg did a great job keeping us informed of the repairs on our vehicle. He gave us better customer service than we expected. Even when we had an issue after driving away the first time, he made sure that we were completely satisfied. It was a good experience.
2/20/2019
Nathan F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did an awesome job and even went above and beyond by cleaning the outside and inside real nice. It looked like a brand new car.
2/17/2019
Dustin A. VERIFIED CUSTOMER
Vehicle Make : Ford
Couldn't change anything, wonderful service and work.
2/12/2019
Roger A. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck was in and out in a couple of days
2/12/2019
Hilda H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very happy with results can’t even tell there was a damage
2/6/2019
Lori J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Abra repairs my Chevy Colorado super quickly and I always had excellent service! The employees were super friendly as well, I definitely will be returning here for any other body work done.
2/5/2019
Charles B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I like getting text updates on my car. I don't always have time to answer my phone.
2/2/2019
Antonio L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It took several weeks just to get the paint job done. I believe that my vehicle kept getting bumped for others. Other than that communication was great with Ron and of course the actual work done looks amazing like it always does with Abra.
2/1/2019
Austin T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
2/1/2019
Richel G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at the Rockville, Indianapolis location was fantastic - so helpful, friendly, and patient. Ron was great about keeping me updated on the progress. The whole process was smooth with Abra and Ron coordinating with my insurance company and even making sure my rental car got picked up. I hope to never have any future car repair needs (of course) but I will definitely always choose Abra.
1/26/2019
Sherri B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The entire team I dealt with were very courteous and informative. I liked getting the updates on the repair process. Very good customer service from beginning to end!
1/25/2019
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs completed on my vehicle were great. Unfortunately, you have a thief that works for you and theu decided it was ok to steal quarters out of my car while in your companies possession. It was $****.25 in quarters and the amount isnt an issue. The theft is the issue. Doesnt matter if it was a quarter, it was theft. I took pictures before drop off to be safe and now I am glad I did. I reported to your Customer service rep Greg, but he played it off like they vacuumed my car out (which didnt happen) and told me the vacuum may have picked them up. Apparently you have a faulty vacuum that doesnt pick up trash or anything but only picks up quarters and leaves all other coins behind. A little offended that he insulted my intelligence but other than the thief and horrible attempt to cover it up, the service wasnt bad.
1/20/2019
Diana C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! Thank you
1/18/2019