Good Job
I really appreciate your picking me at my house to reclaim my car
No other repair service has ever extended that kind of courtesy to me
before . Noted and will be extolled to others that are in need of a service
provider such as you .
Thanks
Mike Ernest
10/5/2017
Eleanor S. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job with the damages on my car; very nice staff too!
9/27/2017
Julia V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is the second time I have used you company for repairs on my vehicles and I want to thank you for your friendly and professional service. My vehicles were completed and looked great in minimal time.
Thank you!
9/25/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly staff. Awesome customer service. Latrice and Eddie made my experience pleasant! Thank you so much:)
5/7/2017
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Joe Hudson's, on Gibbons, is absolutely amazing. They go above and beyond to ensure that you will be completely satisfied. My car was wrecked, and I had it towed to them. They made it drivable within a couple of hours, and delivered my car to me, and they told me they'd let me know when the parts were ready so I could bring it back. I brought it back when the parts were ready, and they permanently fixed the damage within a couple of hours.I have three kids and I really needed my car. Joe Hudson's made this process so easy and treated me and my kids so kindly. My daughter even loved the little time that we spent there because they treated her to her favorite coffee creamer. Lol. I can't express my gratitude enough to their customer service. Dustin, in particular, will help you with anything and address all of your concerns. The entire staff is awesome. Eddie will help you with your estimate, quicker than you'd ever expect. And the front desk staff is just as sweet as possible. If you ever need collision work done, go to Joe Hudson's on Gibbons. You will be blown away by their outstanding customer service. Thank you again!
4/27/2017
John T. VERIFIED CUSTOMER
Vehicle Make : GMC
The vehicle was returned early, but this caused me some inconveniences. Got a call on Good Friday that vehicle would be ready that day. Went to the shop at 2 p.m. to take a look. The vehicle was being reassembled and the two side doors were not even installed. It still had to have wheel replaced and detailed. Shop manager said it would be ready by 5 p.m. Went home and cleaned out rental car. Called at 4:58 p.m. and told it would not be ready until Monday. After several calls Monday and assurances the vehicle would be ready by 5 p.m., cleaned out rental car, returned the rental car at 5:45 p.m., and arrived at the shop. The vehicle at this time was being vacuumed and washed only around the front and sides. Not what I consider a proper detailing job. Left with vehicle at 6:30 p.m.
Do not understand what the hurry was to return my vehicle early. USAA had reserved the rental car for another week as indicated on the estimate of repairs I had been sent. I chose this shop because my neighbors had given them a glowing review and commented on how their vehicle had been fixed and detailed to perfection.
The shop and its team were professional and most helpful.
4/24/2017
Normand A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was positive from the estimate, actual repair work and the communication through out the repair job.
3/25/2017
Roger W. VERIFIED CUSTOMER
Vehicle Make : Honda
I am completely satisfied even though I had to take the car back for buffing in two separate areas of new paint.
3/2/2017
Jenerria W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Joe Hudson Collision did an awesome job. Thanks for fixing my car. Job well done you guys.
1/31/2017
Virginia H. VERIFIED CUSTOMER
Vehicle Make : Acura
I will use them again for all my body shop needs. Well done and fantastic customer service.
12/13/2016
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Honda
The guy up front at the desk (Chris?!)did a great job! Thanks!
9/21/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was extremely satisfied with the service provided by Wards, especially the service given by Chris.
6/4/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wards was very helpful from scheduling to getting me to my rental. I thought i would be confused trying to do this but thanks to wards i really handled nothing. Definitely would refer a friend
5/25/2016
Suzanna S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Customer service was exceptional and you would never know they had to make a repair. Hopefully I will not need car repairs in the future but if I did I would definitely call Ward's! Very happy with the experience. Thank you Jennifer and Chris!
4/7/2016
Kathleen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris and Jennifer are great! I loved how they kept me in the loop the entire time my car was being serviced! They made the whole process pain free and effortless. Definitely will recommend the company and the employees!
4/1/2016
Artinique T. VERIFIED CUSTOMER
Vehicle Make : Dodge
I want to personally thank Chris. He said the repairs would probably take a week and it was done in 3 days!! The craftsman of the work done on my vehicle was amazing. The office staff was pleasant & professional. If I never need anymore work done on my vehicles, I will go to Wards. I have already recommended Wards to my friends
3/27/2016
Beverly F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciate Wards washing my car and cleaning the inside while it was being repaired!!! That was a bonus!!!!
3/17/2016
Debbie S. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was ready sooner than promised and Dusty went above and beyond to help me and was always very kind compassionate and helpful. She was also so patient. My car looked great and they even took the time to vacuum it out. I will suggest that all of my friends use them. My thanks to all of you.
3/11/2016
Sonja J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greatservice,quick repair and honest staff.
2/18/2016
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris was great and communication was on spot. The auto looks awesome as well and the service was very timely.
Thanks again