Customer Service was excellent and everything was handled in a professional and timely manner. I was notified as the vehicle progressed to completion. The staff worked hard to resolve my issues with my insurance.
Thanks again for a job well done.
7/20/2018
Courtney W. VERIFIED CUSTOMER
Vehicle Make : Dodge
From start to finish, it was a very smooth process. I received updates twice a day on my car regarding it’s status. Everyone in the office was welcoming and so nice. I will definitely use Chatham Parkway Collision in the future.
7/12/2018
Dora M. VERIFIED CUSTOMER
Vehicle Make : Subaru
This whole team was amazing! They made sure to communicate every step of the way and went the extra mile to make sure that my car’s repairs were done properly and in the timeline that was communicated. I would recommend this team to anyone that is looking for first class customer service!. Thank you so much for making me feel like I was your only customer!
7/12/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work.
Only comment is that I would have rented a car at your place
If only I had known it was available.
6/24/2018
Ciarra C. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was a lot of back and bot forth with my insurance company but they responded in a timely manner.
6/18/2018
Larry R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks job well done.
6/17/2018
Angela N. VERIFIED CUSTOMER
Vehicle Make : Scion
All I can say is when I had my repairs done at this place 6 months ago, the customer service was awful. After this most recent experience and seeing all the staff and office changes, I'm so much happier than the first time I had my bumper replaced. I will continue to come here as long as I have my Toyota. Thanks for everything!
6/16/2018
Josefina T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Deanne was very accommodating and friendly.
She explained what to be expected regarding the
Car repair very well
6/14/2018
Vannessa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done.
Thank you
6/13/2018
Belinda W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Deanne and Nick worked with us very well and helped us maneuver through all the problems presented by the insurance company. Our car looks great now, and we are thrilled to know that Chatham Parkway Collision Center stands behind their work! Thanks to your whole Body Shop Team!
6/10/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was dirty when picked up which surprised me with Lexus.
6/8/2018
Isabella P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Miscommunication, holding my car hostage due to an imsuramce problem, completely unhelpful staff, my car was supposed to be done a week earlier than I got it.
5/26/2018
Sharolyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent everyone did an outstanding job from dropping off my car to picking it up...
5/25/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional. Made me feel important, and they did quality work.
3/2/2018
Margaret E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you it looks like new
2/28/2018
Evelyn J. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is very friendly and professional. The repairs are superb.
2/23/2018
Tamari T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was informed on the progress often and everyone I had contact with as it related to all phases of repairing the vehicle were very customer friendly. Keep up the great customer service. I am pleased with the end product.
1/31/2018
Suzanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! Everything was handled with professionalism and in a timely manner.