communication was prompt and precise. assistance with setting up rental as part of the service was greatly appreciated. all around a very pleasant experience for having had my car hit by my neighbor...
3/5/2017
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Timely, great customer service
2/27/2017
Josey M. VERIFIED CUSTOMER
Vehicle Make : Kia
I have been satisfied with the work that Cooks Collision in San Rafael has provided to me on a couple of my cars.
Luis Jovel was a pleasure working with, and kept me posted on the work.
Thanks,
Josey
2/25/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a most pleasant and professional experience!
2/14/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything was first class!!!!
1/19/2017
Susan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a well done And speedy turn around! Your team was professional!
1/13/2017
Hector B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
they did a good wort if i have a other accident i will take my car to cooks collision because they do great work
1/10/2017
Doris L. VERIFIED CUSTOMER
Vehicle Make : BMW
Margaret Collins, my case agent, made the entire process as hassle free as could be. The quality of work done by the technicians was great.
11/19/2016
Erica L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ed is great, and you did excellent work, thank you!
11/12/2016
Helayna T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work. Helpful nice staff
11/1/2016
Susan G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The office was locked when I arrived at 8am to drop off my vehicle, even though the posted hours on the door indicated that the office should have been open.
10/16/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job! Car looks fabulous!!
9/14/2016
Jerald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding work just like the last time I had Cook's repair my car. Orlando gave me first class customer service!
9/3/2016
Evaldo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Perfect
8/27/2016
Grace K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Orlando kept us well informed and delivered the repaired car on time. We have used Cook;s several times at the recommendation of USAA and have always been very satisfied with the work. Tom Pallante
8/24/2016
Marina M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Guys did a great job of making sure that communication was clear and that our expectations were well established, after our initial hiccup.
8/23/2016
Michael I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Orlando was incredible and so helpful in every way.
8/10/2016
George G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You did an excellent job
8/10/2016
Augustine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked better than it did when I brought it in and your staff took very good tare of me. You guys are great!
7/26/2016
Maria D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team at Cooks Collision was fantastic! Great professional service that all of you provided through the entire process of the repair of my car. I also greatly appreciated that the car was finished earlier than expected. I appreciate all of the people that work there, and I asked that you extend my thanks to the entire team. It is wonderful to have people treat you well, particularly in such uncomfortable situations when people are stressed about repairs. Be assured that I would recommend your shop to anyone.