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Real Reviews from VERIFIED CUSTOMERS
Connor P. VERIFIED CUSTOMER
Vehicle Make : GMC
The people there are really nice. The whole process was easy. Work was done really well. My vehicle was returned in much cleaner condition than it arrived. Im very happy with this company.
5/23/2026
William B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I have only had my car back for **** day but everything looks and works perfectly so far. Gustafson was very professional and friendly. They worked seamlessly with the insurance company.
5/7/2026
Anguel T. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great service and really nice guys?
5/6/2026
Greg R. VERIFIED CUSTOMER
Vehicle Make : Dodge
very satisfied with the work. will be sending you more customers.
4/30/2026
David S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent job repairing damage to older car. Many details that I really appreciated. Thanks for a great job.
3/28/2026
Erik P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Shelly rocks!!! Awesome communication.
3/19/2026
Gary O. VERIFIED CUSTOMER
Vehicle Make : Honda
Expedient service ,and a great repair.shout out to Shelly for getting us in
3/16/2026
Taylor M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great to work with and great work, as always...unfortunately.
2/4/2026
Terry D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Easy to work with, and nice to work with
1/28/2026
Joel P. VERIFIED CUSTOMER
Vehicle Make : Honda
I couldn’t be happier with the results of my car. It was badly damaged and they brought it back to life! Thank you all. Shelley kept me updated every step of the way and I can’t thank her enough. I appreciate all the effort from everyone. Pam P.
12/24/2025
Alexis S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After getting rear ended I brought my fully electric Hyundai Ioniq 5 to Gustafson's for repairs. They did a great job, and my car looks like new again! The staff was very kind, and Shelly was amazing to work with! I am so happy to have my car back!
12/15/2025
Renee V. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for the amazing service!!! My car looks great!!
11/26/2025
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Honda
I have had work done here several times on multiple cars and it is always excellent. Service is friendly, professional, and efficient and the technicians are talented and perfectionists.
10/2/2025
Helen B. VERIFIED CUSTOMER
Vehicle Make : Acura
Gustafson's staff made a difficult situtation much easier to handle. They were very kind, always available to answer questions and provided an expertly repaired vehicle. Thank you very much.
9/28/2025
William S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quality work.
9/13/2025
Ava Y. VERIFIED CUSTOMER
Vehicle Make : Acura
My car was well taken care of. Superior work, knowledge and friendliness. I can’t recommend enough !!
8/28/2025
Cory B. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you Shelly and team for your professionalism and skill and patience with this repair and the grief the person who hit my car that was paying for the repairs. I know he tested both your and my patience. Thanks also for the use of the loaner car the last week of the repairs.
7/18/2025
****W. VERIFIED CUSTOMER
Vehicle Make : BMW
Once again a perfect job. Priced as quoted. On time and a beautiful job. Shelly has a perpetual smile on her face. Thanks. ****W
7/16/2025
Gary N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fransico was very happy to answer my questions and did so very well. The looks great sfter the repairs were made.
7/10/2025
Lorraine P. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car was in for body work. When picking up the car I was told that the bumper could not be painted completely without stripping it. The major damage was the bumper and that was repaired and painted, so I do not understand why the other areas of bumper were not repaired/painted. It looks like those areas were buffed out (leaving scratches, cracks in paint) bare of paint including around the head light. There was no communication unless I called (multiple times). I would have liked to have had a heads up about the process and given a choice as to what could/could not be done. It looks like this was a rush job even though you had the car 7-****/2+day (not including weekend) estimate I was given was 3-4 days when I came in for estimate. My invoice shows paint and clear coat applied, so not sure why other areas were ignored and left bare. Car had been in years ago for a repair and work was very satisfactory. Not sure what happened this time. Of course, I am not an expert on auto body work, but my car does look as if no one cared about the product they were putting out. When I came in for the estimate at no time was I told about the possibility of not being able to completely repair the car. This is a very shoddy job. I should have been informed as to what could or couldn’t be done.
5/22/2025