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Real Reviews from VERIFIED CUSTOMERS
Daniel And. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completion was early !!
8/12/2017
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Cooks Collision was very easy to work with. My repairs were done far sooner than expected and the workmanship was excellent.
8/10/2017
Katie Q. VERIFIED CUSTOMER
Vehicle Make : Ford
Perfect service. Thanks!!
7/28/2017
Monique C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service and attention was phenomenal. I will recommend your services to all. Dustin is a great guy who made the situation easy.
7/28/2017
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I didn't like dropping the car off and not having parts ordered for 3 more days. Seems like I was unnecessarily inconvenienced. Also, auto updates were nice but not informing; tell me when the car will be ready for pick up not that a part arrived. Service people were fine.
7/27/2017
Bianca B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dustin was awesome. Thank you Cooks Collission off of Lexington.
7/20/2017
Judith M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and job! Outstanding!
7/19/2017
Matt S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were both friendly and professional
7/15/2017
Alexia D. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a 10/10 experience
7/11/2017
Lori M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have to say that I was thoroughly impressed with everyone I came in contact with, from Jonathan to the lovely receptionist, everyone was so nice and accommodating!! I would rate this team and the overall experience a 10!! Thank you for making my 17 year olds first( and hopefully only) fender bender easy....
7/8/2017
Theodore S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough. All of the "loose ends" that occur in a complex transaction were well handled.
7/6/2017
Mario B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding Job on my Mercedes Benz!!!!
7/2/2017
Jan I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Cook's Collision especially the one located on Lexington ave. in Sacramento is the only place I will go. They are the best. They do excellent work, try to get the car done in the fastest time but not compromise the quality of work, have excellent and experienced service coordinators.
6/29/2017
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated how Mr. Jace ****kept me aware of the status and progress of the repairs because I don't like surprises. Cook's delivered in a week as agreed. Ms. Robin was ALWAYS very nice and professional when I called. I appreciated reaching a real person instead of a recording or automated system. Thanks for asking!
6/28/2017
Bernet.michael W. VERIFIED CUSTOMER
Vehicle Make : Kia
Jonathan was a pleasure to work with and always keep me informed with the progress of my repair.
6/24/2017
Richard B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I like the intake, Robin is so fast in scheduling me. Then Victor Lee is awesome, he made is very seamless for me, from the drop off to the shuttle then , he follow up the progress and he returns my calls. the pick up he was great! victor waited and arranged to received my rental, that was very convenient and the pick up,of my vehicle was very easy. I give Victor a 12 out of 10, he is really awesome!! My overall experience was great!
6/17/2017
Sutter Health. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jonathan was awesome! Kept me advised the whole way through
6/16/2017
Jose A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They did a great job repairing my vehicle and got it back to me ahead of schedule.
6/15/2017
Aileen J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Dustin made my experiences with cook overall amazing I will definitely recommend Cook's Collision to anyone I know who needs body work done on their vehicle!!Thank you so much cooks and Dustin!!
6/9/2017
Rory J. VERIFIED CUSTOMER
Vehicle Make : Ford
I think your staff your workmanship everything was outstanding I'm very grateful to Victor and everybody else for their quality and effort and everything that they did for me thank
6/9/2017