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Real Reviews from VERIFIED CUSTOMERS
Scott K. VERIFIED CUSTOMER
Vehicle Make : Alfa Romeo
I’m extremely happy with the repair! My Alfa Romeo looks brand new. Excellent work and a very good eye for detail. And most of all, keeping me well informed about the progress of the repair from start to finish.
5/17/2018
Elisabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did great work. Really pleased with how the interior of the car was cleaned as well. Good customer service.
4/27/2018
Arthur O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very easy to deal with. Work done well. No hassle. I’d definitely recommend
4/25/2018
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is my second time using your company for repairs and the experience was as good as the first. I would not hesitate to recommend your company to everyone I know. Not only was the repair done very well but the truck came back spotless and the repairs were finished on time. The communication is also excellent the text communications let you know exactly where you are in the process. Job well done.
4/18/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job, turn around time was impressive and the car was washed as well. Highly recommend Imperial Auto, probably is the best shop I have ever used.
4/18/2018
Vasudev A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic service!! Flawless workmanship, and the little touch of cleaning the inside and giving the car a wash before pickup shows great customer service and old world courtesy!
4/14/2018
Conor P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience again.
4/5/2018
Christine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding on all levels: customer service, professionalism and most importantly superior workmanship!
4/5/2018
Laura S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great experience. Appreciate the willingness to find the missing part and keep me informed along the way.
4/2/2018
Estelle M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional, was informed ever step...
2/26/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication through the entire process with constant updates. My vehicle was done on time and the work is excellent.
2/21/2018
Courtney F. VERIFIED CUSTOMER
Vehicle Make : Audi
The car looks brand new. Also, wanted to mention how honest and trustworthy your staff is, that they passed along a $100 bill found in the car when they were vacuuming it. Would recommend you guys to everyone I know. Thanks for the great service.
2/15/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service as always
2/9/2018
Dianna G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the work done on my car. It looks like a new car again The team wasn’t above and beyond the reaper by carefully boxing up my belongings and cleaning the interior of the car. I was updated on a regular basis and the work was completed on time just as promised.
2/3/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, text updates were accurate and extremely helpful, all questions were answered by Darek, quality of work is impeccable, glad a friend recommended Imperial
2/1/2018
Harsukh S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It’s the best experience ever I had compare to any previous car repairs They updated on every aspect and details related to repairs. And the schedule and updates was awesome. Car repair work is done beyond my expectations. We will always choose the imperial auto repair shop for future.
1/31/2018
Marsten P. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was both faster and better than expected. Best auto body experience I’ve ever had.
1/23/2018
Joan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me informed status of the repair. Programmed my radio Happy with repair
1/18/2018
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did great work.happy everything was lined up and all my stickers were on the hood...great work...thank you
1/12/2018
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process of getting our car fixed was smooth and efficient! Derek and his team kept us well informed throughout the process and we were extremely pleased with our fixed car!
1/10/2018