I didn't like that originally it was going to take 3 days, then it went up to 4, then at last minute I was notified it was going to take an additional 3 days for my car to be ready. **** week to get a bumper cover fixed, when I've had other vehicles fixed here and for less time more work was done. Also I didn't like the fact they kept asking repetitively over the phone how was I going to pay, like that was the number one priority. Not satisfied with the customer service experience, nor the time it took to fix my vehicle.
12/12/2017
Dalia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you ????!
12/10/2017
Diane N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Camry looks great. Did you fix the other very minor dings? Who would you refer me to to have the inside cleaned? Thank You
12/8/2017
Carey H. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry did a great job always keeping me informed and up to date about the repair process and I really appreciated that. The car looked great when I picked it up. And the fact that it was so clean was an added bonus for sure!
12/6/2017
Sukhjinber S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job
11/2/2017
Khrysten K. VERIFIED CUSTOMER
Vehicle Make : BMW
The level of communication through the process was spot on. Not too much and not too little. I felt well taken care of and as if I were a priority. I would highly recommend your company to anyone. Thank you very much for all that you did
11/1/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service. Thanks Tony...
10/9/2017
Peter B. VERIFIED CUSTOMER
Vehicle Make : Acura
The car looks great! The staff is always helpful and courteous. We always come back when we need body work done on our cars.
9/26/2017
Terri E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, professional staff; car looks great and was done in
less time than estimated. Only negative was having to wait 7 minutes in the hot sun for someone to bring the car out of the back when I needed to get back to work asap.
7/28/2017
John V. VERIFIED CUSTOMER
Vehicle Make : Scion
Yes I was completely satisfied with the professionalism and convenience that Fresno collision offered. I will come back for all my future needs and recommend to everyone.
7/11/2017
Norma K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well the first thing is the knowledge that they had of what it was gonna take to fix my car the second thing was the courtesy of everyone there
6/23/2017
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great Job! Henry did a good job????????????
6/17/2017
Vanessa B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car came back in great condition!!
6/16/2017
Gloria G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank You, wanted to let I know what a thoughtful way of communicating with ur clients. I was very impressed on how North Fresno Collision sends emails to let me know how every step they were taking to insure that I knew what was going on with my car. When my car was brought out to he front couldn't believe how beautiful my car looked I was like "wow" is that really my car!! So once again thank you for a job well done!! Also, I will let people know that North Fresno Collision is the place to take ur car and how satisfied I was with the work done . My car looks brand new..!!! ????????????????????
6/10/2017
Martin R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My driver side door an rear door feel rough like it wasnt covered when front of the vehicle was sprayed