My only suggestion communicate any expected delays earlier.
4/17/2014
Alvin S. VERIFIED CUSTOMER
Vehicle Make : Acura
Did very positive review on Yelp today. Thank you for excellent work.
4/15/2014
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job
4/14/2014
Zachary H. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied, don't get me wrong, but I think it took a bit too long and the text messages I recieved were misleading.
4/12/2014
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied with work - a little disappointed with delays in finish time
4/12/2014
Elliot|meridith W. VERIFIED CUSTOMER
Vehicle Make : Toyota
they did a great job very happy with it
4/8/2014
Meade C. VERIFIED CUSTOMER
Vehicle Make : BMW
You communicated the status of my car repair as it progressed very well. The car looks great
4/8/2014
Gary F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Staff very courteous. Wait times very short. Car ready when promised. Thank you.
4/3/2014
Michael S. VERIFIED CUSTOMER
Vehicle Make : Kia
Extremely prompt and customer focused.
4/1/2014
Terry B. VERIFIED CUSTOMER
Vehicle Make : Kia
Efficient, great communication and super helpful with coordinating rental car. The repair was superbly done, like the accident never happened. Two thumbs up👍👍
3/29/2014
Elise P. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience with your shop was great, I really appreciated the phone calls and text messages updating me with the status of my car.
3/28/2014
Claire T. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything about the process was absolutely easy and I felt very well taken care of. Thank you!
3/19/2014
Jillian S. VERIFIED CUSTOMER
Vehicle Make : Kia
The Mackins staff was amazing! Truly accommodating in every way. I brought my Kia Soul in for a side mirror replacement and they had the part delivered within a day and painted to match my car before I even arrived for the repair. Every employee was welcoming and efficient. Very grateful for the experience. Thank you Mackins! I will certainly return if I'm ever in need of any services that they offer.
3/15/2014
Elizabeth O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Luke was great!
3/6/2014
Joanne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not be more satified with the superb service ans personal approach of entire tean and espspecialy Luke who was there every step of the way with personalize expertice and and being an advoate with an overcharge on my rental exccuse grammar this square is tiny. Everyone should have service when needed from this 10 of a team1 thank you Joanne H
2/22/2014
Hailey B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would have liked more pre-emptive communication of the work being done each day. If I hax known they had to wait for parts, I would have liked the opportunity to drive my car in the meantime. However, they wede very courteous and apologetic whdn I made them aware that I was paying for my own rental.
2/22/2014
John L. VERIFIED CUSTOMER
Vehicle Make : Honda
I'll come back although I hope I don't have to.
2/22/2014
Marie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
All I can say is Wow, I went to pick up my it look better than when bought it, those guys a awsome job. Thank you very much for bringing my car back to life.
2/19/2014
Carol &. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very professional, friendly, and competent. Thank you!
2/15/2014
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely spectacular service and really fast. It felt lie we were taking our car jnto a mom and pop shop, but with the amenities of a high-quality larger shop . Very impressed.