The customer service was amazing everybody was super great my car looked marvelous when I picked it up unfortunately three days after I got the work done my car completely shut off and will not start so I have to take it to the mechanic shop now I’m not sure if this has anything to do with the bodywork but my car was running fine before the work was done.
9/8/2022
Earl L. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was eager to help and very courteous...
It's been a wonderful experience...
8/24/2022
Lorus P. VERIFIED CUSTOMER
Vehicle Make : Ford
The car was in the July 2 hail storm, with strong winds and marble sized hail stones. The paint appears ok, but would like to have you check it out later. I have one small task to complete with a bit of touch up paint should do the job.
7/5/2022
Larry W. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was great! Thanks!
6/24/2022
Randy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent end result
5/29/2022
Teri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at STAR AUTO BODY was great. They took care of everything quickly. I am very pleased with their work. THANK YOU again, Teri S
5/26/2022
Germaine P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the weekly updates. Professional and courteous.
5/25/2022
Ryan V. VERIFIED CUSTOMER
Vehicle Make : Mazda
You didn’t do anything other than check the car an said it’s totaled. This survey should be on for finished vehicle repairs. Thanks
5/22/2022
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
it was a very positive experience. The new parts fit perfectly, and the painting was perfectly blended. Marco and Corey were excellent to deal with during the process. They kept me informed and answered all questions thoroughly. I wish business people I deal with day-to-day were so attentive and professional. An additional thought, the painters showed they are among the best. Special thanks to them, and the techs for getting everything lined so well.
5/17/2022
Jacquot Family. VERIFIED CUSTOMER
Vehicle Make : Ram
Thank you for your great job on my truck!
5/13/2022
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think I already completed a survey. Service was excellent.
5/7/2022
Charles R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the promptness of the delivery and overall a job well done.
4/24/2022
Debra P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Only negative comment is that the negative battery terminal connector was not tightened. Went to start the car the next day and no power. Fortunately it was an easy fix.
4/1/2022
John D. VERIFIED CUSTOMER
Vehicle Make : Acura
Work done was superb.
3/31/2022
David T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The car repair was not complete, as the window was banging glass on glass when I shut the drivers door. Then I noticed that the left turn signal didn't work, so noone had tested the autopilot function and switched lanes. Lastly, after 3 visits, they left the drivers door panel improperly attached and basically hanging loose still from the metal door. I was shocked that after 3 visits noone bothered to double check the door panel work and I wasted a lot of time and money. I was told the future fix will be free as far as the left turn signal LED and the door panel finally fixed properly.
3/30/2022
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair took much longer than anticipated. The automated repair status updates didn’t update. There was a some sort of paint or ?? tony spray spots left on the front windshield. I’ve washed the window several times and it’s still there. I just bought a razor blade and will attempt to scrape/remove it with that. The windshield wipers used to be silent when in use. Now they make a slight scraping sound as they pass over the windshield. Other than that the repair looks good and the vehicle drives great.
3/18/2022
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Star went out of their way to help me out when the insurance wouldn’t. The staff is extremely polite and helpful and went out of their way to get the car dealt with and out of the shop as fast as they could. I will definitely go back if any of my vehicles get wrecked again
3/13/2022
Sandra D. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a slight problem but was taken care of right away
Great job otherwise
2/26/2022
An Norman. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well... good job
2/26/2022
Joann C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very efficient, like how you keep customers updated, it was ready ahead of schedule and looks great! Thank you!