Star is the best in the business! They were fast,friendly and efficient. My truck looks as if it were never damaged thank you Star team for the great job!
4/28/2024
Susan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service and body work!
3/24/2024
Tobi J. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made this repair easy for me. They were very available and responsive when I had questions.
3/11/2024
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I know how hard it was to get all parts. Bless you for your phone calls to obtain those parts. I'm happy with how great it looks.
3/7/2024
Ann B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took longer then I expected but Becca was always prompt in sending text and keeping me updated.
3/6/2024
Carrie H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Star team was helpful and kind. Clear communication and beautiful work.
2/28/2024
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still needs to get repaired. Off market part used and when they try to fix it the part is not working with the adhesive. You can see that that are has tried to get fixed. Water is entering that are which it will probably get some rust now. Another parts were lost in the shipment and we are still waiting for those to show up and get that put in as well. So over not happy.
2/24/2024
Colton F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Did an excellent job on my car very pleased
2/23/2024
Colette M. VERIFIED CUSTOMER
Vehicle Make : Ford
The bumper is loose and I reported it.. she took pictures and I am waiting for them to call me so they can fix it
2/16/2024
Randolph Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took a long time...but,in the end I was satisfied
2/9/2024
Erin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate thoroughness to ensure desired results. Wish it were a bit faster but not under star’s control.
10/14/2023
Charles L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The delay in the repair was a major drag. Also leaving my car out in the rain for two months created terrible water stains. Then you did offer to get it detailed at Its all about the details body shop but they didn’t complete the job either and gave the car back to me dirty, both in the interior and the wheels. They only did the water stain removal. Very disappointing.
10/26/2022
Van T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the repair job.
10/17/2022
Chynna P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Took a very long time for repairs and bumper was not fully fixed. Still has some gashes on the front that were just painted over. Everything else looks good though.
10/11/2022
Veronica H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wait was extremely long. Scheduling was a nightmare.
9/18/2022
Jenny B. VERIFIED CUSTOMER
Vehicle Make : BMW
Took three months and the car was returned with fresh dents and indentations unrelated to the actual accident.
9/7/2022
Eric D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff was incredible. Five star service. Very knowledgeable. Kept me informed though out the entire process. I was told before I picked up the car that the techs had completed the final inspection and that all work was completed to factory specs. However, when I drove off the lot, I found that my driver’s side window on my new door did not work. I was only a half mile away so I immediately returned. The tech told me that he didn’t have the proper equipment to reprogram the window and that I’d have to take it to the dealer. I took an afternoon off of work to to this only to find out that the relay for the window was wrong and not a programmable one. The Dealer has ordered the proper relay and once again I am going to have to take more time off of work ( I am a Doctor with a busy practice) to take the car in the be serviced. I have lost hundreds of dollars and a lot of my time dealing with an issue that should have been easily caught during the final inspection.
9/2/2022
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Manager Greg Hunt took excellent care of us. Car looked awesome!
8/13/2022
Seth L. VERIFIED CUSTOMER
Vehicle Make : Honda
It took a crazy long amount of time for the whole thing to be done. And they told me they sent the car out to be detailed, but whatever shop did that did a horrible job — literally worse than a 4 year old playing with a sponge. Nothing on the inside was touched, the windshield was filthy, it was a joke.
7/10/2022
Josh C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was in to have a couple spots painted, you guys had my car for 3 weeks. Plus continued to give me different end dates for my work. Every week it was pushed out another week. I had to reschedule an event in the anticipation of having to pick my car up when I was told it would be done in order to not have to pay any other days for my rental, and then continued to wait for two more weeks. I’ve had work done in the past at another local body shop and had more extensive work finished in less than half the time with clearer communication.
I was not happy and cannot say I will be going with you guys if this type of service is ever needed again.