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Real Reviews from VERIFIED CUSTOMERS
Anna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Have had mignogna do repair on another rav I owned in the past and was super satisfied with the entire experience so when this "opportunity" presented itself , I immed asked my insurance co to have my vehicle brought there and I began bragging about the work mignogna does to anyone who would listen even before work began. Joe and the office staff were a pleasure to work with. Enjoyed the update messages. Cute and informative. Picked my rav up earlier today and am so pleased with how it looks and runs. Would not hesitate to recommend mignogna to anyone. I hope I don't soon need the use of your services again in the near future, but should the occasion arise; mignogna will be my first call. My rav is more than just a car to me. Before my husband passed away from cancer several months ago, one of the last things we did together was to pick out and purchase the rav because he wanted to be sure that I would not have to worry about a vehicle for a long time. I was devastated thinking the accident might have totaled my beloved rav. Thank you for repairing and giving new life to something which has such sentimental value to me. I could not be more pleased. Sincerely. Ann moffett
3/16/2016
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, kept me informed the whole time. Car looks great!!! Staff is very friendly and nice
3/5/2016
**** . VERIFIED CUSTOMER
Vehicle Make : Kia
fast service, perfect job. couldnt ask for anything else. thanks
3/3/2016
Ilarion S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work done on my Hyundai SantaFe was exceptional. Joe Kluz was exceptional in keeping me informed of the work being done plus helping me out with any questions re: my insurance claim. I highly recommend Mignognas Collision Center to anyone that has any vehicle damage repairs . They were polite , courteous, informative, and on time. ????????????
2/27/2016
Julio M. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you for keeping me update in every step of the way.
2/19/2016
Gina M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Thank you so much for the great job and service!! I couldn't be happier! I loved the updates throughout the time of my car being there. I will definitely recommend you!
11/12/2015
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was done on time and it looked brand new just like it was before the accident.
10/30/2015
Brianna F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys fixed my car well. We obviously had trouble with the payment on my car due to the other persons insurance but that was not your companies fault. It looks brand new. Thank you.
10/28/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'll be sending business your way. Liked the fast communication. It shows you care about customers. I will honestly say I called another place first because I thought I could pay less there, but I needed that contact and left there for Mignonga
10/20/2015
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Awesome job
10/1/2015
Amy M. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic customer service! Love the text messages:)
9/4/2015
Philip S. VERIFIED CUSTOMER
Vehicle Make : Acura
I wanted to share my frustration with the repair of my Acura. My daughter was hit by another driver. Their insurance, USAA had me bring it to your shop for an estimate. My insurance also stopped at my house to provide an estimate. There was a significant difference in price because your adjuster failed to include the damaged driver's door. I was going to use my body shop, but decided for convenience I would take USAA recommendation to use your shop. I called to discuss the price difference and that you missed the entire driver's door. The receptionist took a note, then passed me on to your estimator. He described to me that you missed it, but no problem since you were an USAA shop you could just fix it and do a supplemental. He took the note and assured me it would get done. When your facility called to schedule, I reminded you once again about the driver's door and was assured the notes were in the file. When I dropped the car off I reminded you again (now 4 times) about the driver's door. Yet, today after leaving work early to come pick up the car, the driver's door was not repaired, and you kept the car and are hoping to have it ready by tomorrow evening. I am not sure how the damage was missed on your first estimate, but mistakes happen. But after four separate discussions with your employees, notes in the file, and you still did not fix the door, that is unacceptable. It is no longer a mistake, just simply poor customer service. You had an opportunity to secure a customer with 6 cars and 3 young drivers in the household, and completely failed. I am not looking for any action as a result of this note, but I felt compelled share my experience with your service shop Regards, Philip
7/29/2015
Tracey S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very pleased with the service and my car looked great when I picked it up ! Thank you !
5/22/2015
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Kia
The car looks prefect! Inside and out!
5/21/2015
Valerie T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The professionalism each one of your employees displayed says a lot about the entire company! I felt very welcomed and reassured that I was in good hands. Through the process I was well informed of the status of my vehicle, which was above and beyond what I expected. I found that the finished product was OUTSTANDING IN WORKMANSHIP the ATTENTION TO DETAIL EVEN TO THE INSIDE WAS REMARKABLE!!! Thank you all for an awesome job.
5/6/2015
**** J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job. Vehicle looks great. There is no place like Patsy to get this kind of quality work.
4/29/2015
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very please with the work that was done to my car. The text message updates were very informative. I was given a date and that was meet in a timely manner. Would recommend Mignogna Auto. Everyone I worked with was very helpful and professional. Thank you again. Sandy Gongaware
3/14/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much! My car looks new again, can't even tell that there was any damage done to it.
3/3/2015
Chris S. VERIFIED CUSTOMER
Vehicle Make : Ford
Troy and the staff were amazing! I was up to date on everything that they did during the entire process. I'll definitely tell everyone i know about the outstanding service I received.
2/17/2015
Scott M. VERIFIED CUSTOMER
Vehicle Make : Honda
An excellent job all around, very professional in all aspects. I would highly recommend to anybody.
11/11/2014