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Real Reviews from VERIFIED CUSTOMERS
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks as good as new. Great job! Thank you
2/9/2019
Jane A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I have had two experiences with Rainier Collision Repair, and both were positively exemplary ones. The level of professionalism and the caliber of work are over the top the absolute best. I would not hesitate to, and have already given the highest recommendation to friends and family, and will continue to do so in the future. I do so appreciate all of you. Thank you for restoring my car so beautifully! ?? Jane A
2/7/2019
Walter B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very happy with your process and how you worked with AARP The Hartford. You, and the Hartford, made it very simple for us. The work done was quicker than promised and we appreciate that. The Highlander looks very nice now.
1/2/2019
Cathy T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially want to thank Randy and the receptionist for helping with the responsible party that was paying for the repairs. They went out of their way to help the transaction go smoothly and as planned.
12/22/2018
Shannon W. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellentl service and professional work.
12/22/2018
Samantha K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good communication and my car was returned so clean! Thank you!
12/16/2018
Timothy Z. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Just got it back. Haven't taken too close of a look but the service was the best.
11/10/2018
Nick B. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service.. will never go anywhere else!!
9/21/2018
Kellie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The fact that you guys washed, vacuumed and cleaned the inside of our car was ABOVE AND BEYOND! Blown away! Especially considering we just got back from a 3 day camping trip in the dusty mountains, our car was a mess and now it’s crystal clean! Thanks guys
8/21/2018

Rainier Collision Inc. - Gig Harbor Replied:

Kellie, Thank you for your review and feed back. We also provide a full service dept for oil changes etc. if needed in the future. Sharon :)

Cynthia L. VERIFIED CUSTOMER
Vehicle Make : BMW
The work done was good. However the scheduling and communication were poor. And when I expressed my dissatisfaction, I was offered for the cost of a rental car to be covered, but not an apology.
3/28/2018
Theresa J. VERIFIED CUSTOMER
Vehicle Make : Fiat
Easy to work with. Beautiful job. Friendly and professional. Much appreciated.
3/16/2018
Sweet.marianne C. VERIFIED CUSTOMER
Vehicle Make : BMW
While there was a delay in my repairs due to the paint spray booth going down, my car was still done a day before the estimated delayed time. The repairs looked amazing and I appreciated my car being detailed after.
2/28/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Subaru
You made the process pretty simple and got it done pretty fast. I liked your connection with Enterprise too.
2/25/2018
Melanie Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to the wonderful and attentive staff at Rainier Collision. I appreciate each and every one of you. You all made this process quick and stress free for me and my family. My car looks good as new and was completed ahead of schedule as well! Thank you! I will definitely refer you to all friends and family.
2/16/2018
Geneva B. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome! U guys did a FANTASTIC job on my car! When I got home, my hubby even said so:) Thank You Sharon for your professionalism. Thanks Again! Gen Busse
2/10/2018
Diane O. VERIFIED CUSTOMER
Vehicle Make : Kia
They did not fix the mirror, same damaged mirror is on the car.
1/13/2018
Megan N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Simply thank you!
12/27/2017
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks like new. While it took a little longer than expected, they kept me updated throughout the process. They also handled the insurance work, which saved me all the hassle.
11/1/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very friendly and great customer service!!!
10/21/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve was a helpful professional.
8/19/2017