Let your customers know what’s going on with their cars. I was never informed that my car need further work and would take an additional week to repair. This is super frustrating for customers. Take the time to call people, it goes a long way.
1/29/2019
Karuppuswamy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We had god statue in the car and it was broken when we picked up the car. The steering wheel is too tight after I picked up
1/28/2019
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric Obrien was very helpful and the car looks great! I would definitely recommend to others. Thanks again!
1/18/2019
Raymond C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank You
12/22/2018
Cara M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied, everyone was very friendly and let me know what was going on with my truck by emails and phone calls.
12/21/2018
Teresa K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Eric was so very helpful and very explainatory on the job well done.Also the collision repair team did a terrific job on matching the paint on my beautiful challenger. They all deserve a raise for a job WELL done!????????
12/18/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Just an amazing job over all.
12/16/2018
Teresa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Eric and team were awesome. Kind and provided immediate assistance with in their ability. Delay was on GM directly.
11/29/2018
Mandi J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our truck looks great! Thanks for keeping in touch through the whole process.
11/13/2018
Emeline N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent people to work with during this trying time for me. Can’t say anything except excellent hop very well done with a great job well done. Thank you so much I will be complimenting how the team stepped up and got the job done in no time at all. Thank you thank you, I will be coming back if the need arises.
11/2/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair work was done very well and the car looks great. The bonus was the cleanup and detailing they gave the car after the repairs were finished. My car hasn't looked that good in years. Very nice touch. And the communication/customer service was very professional. Thanks!
10/10/2018
Bob S. VERIFIED CUSTOMER
Vehicle Make : Ford
My rear door foot activation isn’t working since repairs
10/6/2018
Randy L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jim Handled it for me greatly from beginning to end
9/25/2018
Peter F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It seems the right turn signal light is bad, flashing very fast when turned on. Probably damaged in accident.
9/1/2018
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your body shop got me in quick for the estimate, scheduled repairs around my work schedule, and even delivered early after finding additional hidden damage. Thank you for working hard to get me back on the road. My car looks awesome, very pleased with the workmanship! Great experience all around and the Thank You note in my at was an unexpected and very nice touch! Thank you!
8/6/2018
Bryan W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jim Casto and the other Body Shop staff provided me with excellent customer service and did a wonderful job completing the warranty work on my new vehicle purchased at another dealership.
8/3/2018
Alyssa L. VERIFIED CUSTOMER
Vehicle Make : Jeep
We are actually having to come back on Monday because our head rests were not reset/replaced, but the process of having to turn our car in was made easy since you guys deal with the insurance companies for us!
7/21/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was most helpful.
7/14/2018
Christina S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The paint job on my vehicle looks great.
The guys in the body shop where very helpful.
Thank you so much for getting my car back to me so quickly.
6/25/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a great job, the car looks fantastic!. My wife and I have bought our last 4 cars from Jeff Wyler in Canal Winchester and will continue to get our business.
Thank you again.
Mike ****