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Real Reviews from VERIFIED CUSTOMERS
Benjamin H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks guys for being up front about the process & communicative.
2/5/2017
Hamid A. VERIFIED CUSTOMER
Vehicle Make : Lexus
James was very helpful and very understanding person and willing to make things work. He is honest and attempts to help as much as he can within his power.
2/3/2017
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I've been a customer twice now, and both times were exceptional no matter who I dealt with. Thank you for having amazing employees at both your Pleasanton and San Ramon locations :-)
2/2/2017
Vj P. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was done nice, feel like new car. Bob was very helpful.
1/31/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Met all my needs and kept me well informed
1/28/2017
Shawna L. VERIFIED CUSTOMER
Vehicle Make : Honda
Jennifer and Ed were extremely helpful in helping my family repair our cars.
1/28/2017
Sonia H. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you Ed and staff for repairing my car so beautifully. Also I cannot thank you for cleaning the car - when I picked it up it was a nice surprise to have a shiny beautiful car. I appreciate your excellent work and wonderful staff.
1/25/2017
Srinivasa K. VERIFIED CUSTOMER
Vehicle Make : BMW
great customer service
1/22/2017
Stan H. VERIFIED CUSTOMER
Vehicle Make : Subaru
From the moment I walked in for an estimate, Bob set my mind at ease. Everything was great and the car looks beautiful. Thanks to all of you. Stan
1/15/2017
Karyn T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service and great work on the car. Thak you so much for what you do!
1/14/2017
Larry P. VERIFIED CUSTOMER
Vehicle Make : Lexus
We loved the email communication updates keeping us informed all the way to completion and pick up. Work looks great!
1/10/2017
Sonia H. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for doing a great job repairing my car from a recent hit and run while I was parked at work. The workmanship and staff were a outstanding
12/31/2016
Merrill G. VERIFIED CUSTOMER
Vehicle Make : BMW
I have used Hacienda twice now and am completely satisfied with their services. I would recommend to anyone to use Hacienda if possible.
12/30/2016
Tom S. VERIFIED CUSTOMER
Vehicle Make : BMW
A very professional shop. Jennifer has a really positive, helpful customer focus and both my bumper repairs are high quality. Nice touch cleaning and polishing car too
12/30/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Work and staff was awesome. My car looks great. Thank you for taking care of every detail no matter how small. Pat Wilhelm
12/30/2016
Christina W. VERIFIED CUSTOMER
Vehicle Make : Ford
Ed is great! He is professional, seems to know everything, he is polite and what else can I say. Just a big thank you so much. I will always come to you for any car problems. Christina W
12/21/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and very honest pricing. I really appreciate them picking up my father-in-law and giving him a ride to and from the shop to pick up his car! They really went the extra mile!
12/16/2016
Lina M. VERIFIED CUSTOMER
Vehicle Make : Subaru
James was instrumental to a great customer experience. He walked me through your process, facilitated a car rental, and kept me informed all the way through repair/replacement of my vehicle. My car was returned to me fixed and detailed! Would recommend on Yelp!
12/13/2016
Jeannine D. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks, again. My Audi looks like new. Jeannine D
12/11/2016
Annette G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The email communication needs to include status updates as it states and not just thank you for dropping off/picking up your car.
12/2/2016