The entire process went as smoothly as I could have imagined. From the outset. Lemettry’s handled all matters with the insurance company and rental car agency. I only had to verify that all was accurate. Getting the estimate took only a matter of minutes and details were explained professionally and in easy to understand terms. Scheduling the service was a breeze and Lemettry’s followed up with reminders of both the service appt and rental car details. Most importantly, the work was top notch and completed early. Honestly, a first rate experience all around.
12/2/2017
Pauline S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was not completely repaired. Outside a slight transfer of the damage was visible. It was finished while I waited. The staff were friendly and apologized for not having it completed. My only concern was that it was buffed down to the paint surface to close assured it wasn’t.
11/22/2017
Paul And. VERIFIED CUSTOMER
Vehicle Make : Jeep
Car looks great. I? am very happy to have it back.
11/14/2017
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I felt that I was treated with respect and courtesy. Respectful of my time and the lobby waiting area was clean and I liked the snack and drink offerings. My car was very nicely repaired. Decent price.
11/11/2017
Katie W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful and kind. The whole experience was great, and I'd definitely want to work with them again in the future if needed.
11/8/2017
Jon T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
11/4/2017
Randy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, looks fantastic!
10/25/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tommy was amazing. He explained everything clearly and didn't leave me with any unanswered questions. The people at the front desk were amazing. They accepted me as a walk-in and got me in the books. Great job guys! Thank you!
10/19/2017
Eldon A. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and foll up.
10/16/2017
Larae B. VERIFIED CUSTOMER
Vehicle Make : Honda
LaMettry's staff did a wonderful job keeping me informed about the progress of the repairs of my vehicle. Everyone is very friendly and helpful. The body work looks fantastic. I'm a repeat customer.
I'm not sure if that's good or bad. If I ever need body work again on a vehicle, I'll be back.
10/8/2017
Bob H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm happy with everything except for one item. They told me that it would take 3 days. Instead it took 6 days. I don't know why the estimate was so far off. They did keep me posted about the 2 delays and insurance did pay for the extra 3 days of a rental car so it did work out ok.
9/27/2017
Brenda O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Done in a timely manner and kept me up to date on what was going on. Very appreciated
9/19/2017
Kim C. VERIFIED CUSTOMER
Vehicle Make : BMW
We were always updated on the status of my car, and all the staff was very nice and kind. LaMettry's is the only place we go to.... :)
9/10/2017
William J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service. Daily updates. Rushed because I asked.
8/31/2017
Diane M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and work well done. Thank you
8/31/2017
Dj H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great, thx!
8/30/2017
Allison L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for keeping me up to date with what was going on with my car!
8/23/2017
Katie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Because it is after hours I was unable to call, but I will in the morning. The door unlock button to get into my Nissan Rogue has not worked since I picked up my car at 5:00pm today. It is a feature I use multiple times throughout the day and something that worked when I dropped my car off a week ago.
8/17/2017
Jaclyn F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks to Chad for standing up for me to the insurance company.
8/17/2017
Miriam R. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the communication from John during the repair process. My car looks great!