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Real Reviews from VERIFIED CUSTOMERS
Michael J. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I could not be happier with the repairs to my Mini Cooper. As with my prior experiences with B&S Hacienda, the communication was outstanding, the work was amazing and my Mini looks better than new. Thank you and Happy Holidays to the B&S Hacienda team!!
12/21/2015
Noel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
B&S Hacienda Auto Body was awesome! They were very professional and timely, and they took care of all the details on the repairs to my truck, as well as took care of the Enterprise rental car! Thanks B&S!
12/20/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Acura
Ryan was great. Did a great job of being patient and walking me through the changes. Oscar was also good. They both help find and fix critical items that were not done right when it was fixed in another shop. Thank you!
12/15/2015
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication regarding status of repair. Everyone I talked with was polite and helpful. I am very happy with the work done. Icing on the cake having my car washed. Thank you!
12/11/2015
Jefferey M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was done on time and to a high quality level.
12/7/2015
Sami Andre. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We own a tesla and it is still a new piece of technology in regard to a car repair. Your team did a fantastic job. we loved the updates and all your feedback as well as your customer service. Thanks again, Andre and Pia Khonaysser
11/12/2015
Bill P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I appreciated the regular online updates and the staff was always helpful when I called.
11/10/2015
Csilla F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your company is reliable, helpful courteous . Every business would be so good!
11/3/2015
George M. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and you finished the job ahead of schedule.... Everyone at the office was friendly and helpful! George M
10/29/2015
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : BMW
Ryan provided excellent customer service! He even waiting an hour after the shop closing to accommodate my schedule to make I got my car. And the bodywork looks fantastic!
10/6/2015
Steven S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you B&S auto body you guys were rock! staff was very professional and accommodating, they handled everything for me including the car rental! I have never had such great service and craftsmanship you just don't get this kind of care at other places thanks again. Steve
10/3/2015
Valerie T. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, nice people, quality workmanship...would rate 10 on a ****-10 scale & refer to other BMW owners!! Thank u so much for taking such good care of my "baby"!!! You guys are the best! Valerie T
8/20/2015
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My vehicle was returned to me without re-calibrating the side view mirror camera system. This put me in the inconvenient position of having to return the vehicle to the shop so that the work could be completed. After the vehicle was returned to me for the second time, I then discovered the driver side window would no longer automatically open or close at a single press of the button. I was advised to return the vehicle to the shop yet again. Yet again I was inconvenienced so that work could be performed that was initially overlooked. Upon returning to the shop it was discovered that the window reset procedure was something that could have easily been conveyed over the phone. I was unnecessarily inconvenienced yet again.
7/28/2015
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : BMW
All is great!
7/25/2015
Srinath A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We were given frequent updates on the status but the updates were wrong and misleading messing up our plans. The repair took so long that our insurance did not cover the full rental period. The repair work itself was excellent and I have no complaints about that.
7/3/2015
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were courteous, efficient, and did excellent work.
4/25/2015
Elika M. VERIFIED CUSTOMER
Vehicle Make : BMW
You are great Tony! Thx
4/16/2015
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
VERY PROFESIONAL, VERY GOOD WORK AND VERY FRIENDLY. I FELT VERY ATTENDED TO. THANK YOU SO MUCH, DAN LEDESMA
4/16/2015
George M. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job & great service! ;)
1/19/2015
Antonio S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very convenient. Kim went out of her way and didn't even hesitate to drop me off at the Bart station when I asked for a ride. Paperwork were ready. Follow ups are good. Getting updates on my car through text messages is great. It gives me a worry-free feeling that my car is in good hands. Thank you for taking good care of my car and for the pleasure of doing business with you!
1/17/2015