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Real Reviews from VERIFIED CUSTOMERS
Alfred M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient and friendly staff
9/22/2023
Kay L. VERIFIED CUSTOMER
Vehicle Make : Honda
Just wanted to thank the entire team. From the office staff and to Mike who help set everything up and to the team that fixed our car the next day. We were just amazed. The car looks amazing. I would recommend your shop to all my friends. Thank you so much again.
8/24/2023
Ikaika H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Your team didn’t order the right parts initially, which delayed completion by 3 months.
8/20/2023
Randall I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service received from the office staff to the repair of my car’s damage were great! I plan to recommend Unibody Auto to others,
7/29/2023
Debra K. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied about the quality of the car repair. The time it took to repair was long, though. Friendly and courteous staff.
7/21/2023
Sandra Y. VERIFIED CUSTOMER
Vehicle Make : Honda
staff very cordial and helpful. Work done quickly and efficiently.
7/15/2023
Aaron J. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like new, maintained great contact with updates, smooth process
6/3/2023
Scott M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I am happy with the qualify of work and the level of communication (Celeste)
5/25/2023
Xiaojie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
good
5/23/2023
Roly N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I hope you can hire more great workers to join the Unibody autotech team to shorten repair times.
5/21/2023
Yoko A. VERIFIED CUSTOMER
Vehicle Make : Range Rover
very good communication from beginning to end.
5/17/2023
Cheyne S. VERIFIED CUSTOMER
Vehicle Make : Scion
The entire process was excellent! Very easy to schedule appointments. There was very good communication and got my car back faster than expected. I will definitely recommend to friends or family.
4/20/2023
Lee K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, great service and friendly staff
3/16/2023
Joanne T. VERIFIED CUSTOMER
Vehicle Make : Kia
i appreciated the attention paid to my experience by way of timely updates. everyone i encountered was courteous, professional, and committed to a positive customer experience!
3/15/2023
Donna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs not completed as estimator verbalised. No supervisors responded to concerns or bothered to even leave a message. Unable to reach anyone via phone as always goes to voicemail. Car has clear coat on it. Estimator stated quite clearly clear coat would be added. NOT! Rep tried to have me pay in full prior to any work being done at all. First time for that interesting tactic. I had put a down payment of 1300+ out of 1900+.
2/25/2023
Steven W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and craftsmanship
2/15/2023
Irnie E. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very well done and very quick. Customer service was friendly and helpful. Doesn't even look like there ever was damage in that area. Thank you very much!
1/28/2023
Meiling N. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs were delay again & again. We left our SUV in the shop for weeks and nothing was done. I went to the shop several times after the parts confirmed arrived. Still did not started any work. We had to pay for a rental car out of pocket for a few weeks which caused us over $500. Dayton keep telling us no guarantee when our suv will be able to finish the repairs. We asked to discuss with the shop repair manage, a few minutes later, the manger came meet us with very bad attitude and same answer that not sure when can finish but will let us know. We didn’t appreciate the poor communication & rude attitude from the shop staff. The only time office staff was nice is when we finally picked up our car after 7 weeks in the shop, office staff suggested us to give 10 rating and that was not acceptable. We are very disappointed and had bad experience dealing with Unibody shop for our car repair.
1/14/2023
Cheryl K. VERIFIED CUSTOMER
Vehicle Make : Toyota
For the most part, everything went smoothly. Everyone was very friendly and helpful and the quality of work is excellent. It was one issue that couldn't be replicated so couldn't be fixed, which made me give the rating I did. Overall, I am very satisfied though.
1/13/2023
Clyde M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional answered all my questions quickly and though
1/12/2023