That the personnel are very courteous and
Accommodating, prompt in returning my
Inquiries and very knowledgeable on what
They do.
2/7/2018
Stuart M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer focus. Friendly, attentive staff. Extend this compliment to the Enterprise rep, as well.
1/29/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Acura
The work done on my car was excellent, and I am very happy with it. The work was completed much faster than anticipated, which is also very appreciated, since I was paying out of pocket for the rental. The only complaint I have is that all but one of the presets on my radio were changed, which I find both surprising and annoying.
1/26/2018
Vicki R. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent, the updates on the the repairs via text n calls was timely and helpful
1/25/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome team. Very professional and friendly service. Great work. Many Thanks.
1/23/2018
Jacqueline R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service!
1/19/2018
Kathleen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff
1/18/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
****. Car was not delivered when promised.
2. We have had to order a part that was brought to your attention when car was dropped off and will then have to submit receipt for reimbursement. This trailer cap was located online while we waited for additional repairs to be made on pick up today.
1/18/2018
Laronda W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly and efficient. I would definitely refer and use Annapolis signature again ( hoping to not to be involved in another accident) if needed
12/21/2017
Melanie M. VERIFIED CUSTOMER
Vehicle Make : BMW
Communication was great, staff was friendly, location was easy and timeline was exact. Couldn’t ask for anything more.
12/21/2017
Regena G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with Signature Collision was outstanding!!! Excellent customer service in a timely fashion!!! I was amazed that my repair was scheduled in a very short time & exceeded my expectations!!! Thank you for the awesome work in painting my bumper!!!
12/17/2017
Danielle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
12/17/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was all really easy. Everyone was very friendly.
12/14/2017
Alice T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was convenient, GEICO, Enterprise and Signature Collision. The auto looks and runs great.I hope it stays that way.
12/7/2017
Brian R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car look great and was done quick ever with a holiday. Thank you
11/25/2017
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very helpful! Extremely polite and thorough!
11/21/2017
Hayden B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall very good. Only comment is that we asked if tubwoiks clean the inside of the car while in shop (minivan, 2 kids, little time to clean for us). Only ting is that they did not clean it.
11/10/2017
Alberto D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good service and a friendly attitude!
11/8/2017
Ulises Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terrible service! My car was rescheduled three times, it was expected to be done in 10 days, and it took 15 days. I lost 3 doctor appointments and struggled to rearrange transportation arrangements at the last minute. They clearly don't care about inconveniencing their customers. Not even a courtesy call from the shop manager, just a plain text message.
11/7/2017
Susan T. VERIFIED CUSTOMER
Vehicle Make : Ford
I requested a call and estimate on a couple smaller items to possibly be done while my car was there and never received a call back. Also although I did sign the authorization, the part about not accepting cash/personal checks eluded me and I was paying cash. Therefore I had to leave the shop to deposit the cash so I could use my debit card. I suggest a sign in reception area advising no cash or personal checks accept to avoid this in future. According to receptionist it is an ongoing issue. Not necessary for a rep to contact me, as I discussed this with the shop already.