5 stars to customer crevice in person but 3 stars on phone customer cervice
12/29/2018
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the communication all along the way. I always knew what was happening and my car was ready when expected.
12/29/2018
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your general support and keeping me informed of progress was very helpful. Excellent work in all aspects.
12/22/2018
Sean J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The original repair time estimate was for a week, then it was extended to 2wks, then on the Friday it was supposed to finally be ready, I couldn’t drive it away because they had fully discharged my electric vehicle’s battery pack, which Nissan warns will significantly reduce battery longevity. After having to leave work early to go to my house, pick up, and deliver the charger, I had to wait until they reopened on Monday. When I came to retrieve the vehicle on Monday, they told me it was no longer ready and would need another day.
When I finally was able to retrieve my car, I noticed the large plastic panel which normally covers the floor of the rear of the cabin had been removed and my charger was shoved into the empty area which had always been covered by the panel.
Now I have a new orange error light illuminated on my dashboard and can’t figure out what it indicates.
The repaired rear quarter panel is visibly darker than the rear bumper’s OEM paint.
12/21/2018
Alison C. VERIFIED CUSTOMER
Vehicle Make : Honda
thanks for getting everything done so quickly and on top of that washing my car! it was such a huge pain to get hit during the holiday season, but you all made it very simple. Excellent customer service
12/19/2018
Cindy D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jaime and the detail guys are wonder!
12/13/2018
Chris S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good communication--an excellent helpful system and what appears to be a top repair job. Adam was terrific!
12/12/2018
Yumiko E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
It took so long time to repair my car.
Suddenly you didn’t want to contact me. You started to call my husband. Such a rude additude. I felt discrimination.
12/8/2018
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent!!!!! Great communication and service!
12/5/2018
Louis A. VERIFIED CUSTOMER
Vehicle Make : Honda
the replacement door does not fit properly. the window does not roll up smoothly. water pours in when it rains, even if the window is rolled up. the seal between the window and the door has a gap and whistles loudly at freeway speeds. other than that it seems ok. i would like to bring it back in to see if you can make it better. i would call, but, because of the rain, my landline does not work...no cellphone.
louis
11/30/2018
Ahmad I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you.
11/29/2018
Mary H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wonderful! Work and service!
11/28/2018
Meher G. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was excellent. Very helpful staff and I am very happy with how my car was repaired. My experience was seamless and very easy to navigate. I would highly recommend Pretigious Auto Body.
11/27/2018
Ellen N. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank You Jamie for your human touch and kindness after my accident????
11/23/2018
Etaferahu N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so satisfied. Because prestigious has excellent customer service!
11/22/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Quality repairs.
11/17/2018
David T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Highest quality work!
11/16/2018
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful welcoming people who really know what to suggest thank you for
the care and kindness with my car and with me
11/10/2018
Jim C. VERIFIED CUSTOMER
Vehicle Make : Honda
The work itself looks great. Thank you very much. Staff was pleasant and thorough. Communication was good. I found it interesting that whenever I called, I had to go to at least two people before I got the answer. Other than that, a good experience.