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Real Reviews from VERIFIED CUSTOMERS
Duane J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service, very honest, very concerned with our situation. Professional.
7/7/2016
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Buick
Frankie and Dylans made everything pretty painless.
4/29/2016
Lisa S. VERIFIED CUSTOMER
Vehicle Make : GMC
The work was superb! My car looks brand new both inside and out. Thank you for a wonderful job.
4/28/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
Frankie & Dylan's customer service experience was excellent! Our repairs were done expertly and timely. Your partnership with Enterprise made it really convenient for us. We knew that your company had a good reputation and you proved that to us! Thanks, and we will be sure to recommend Frankie & Dylan's to our friends & family members. Denny & Donna S
4/23/2016
Rebecca Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. I was treated with respect.
3/24/2016
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Top quality repair and top quality service. Highly recommend
3/12/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wonderful and quick turn around. I was extremely pleasantly surprised that my car was vacuumed and wiped down. Really excellent experience!
3/11/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The guy behind the gun laid down the paint that was show quality. No dirt, sags,streaks,or orange peel. The body guy did a nice job with the gaps. Also my headlights are aligned perfectly. However ther is a plastic brace on the bottom of bumper that is missing. There is a shroud or vanity cover between the core support and grill that was broken and not replaced. The plastic clips that hold the inner fender to the fender were painted over. I would assume that they should have been removed. The customer service was great.
3/8/2016
Georgina B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Second time I have had the car repaired there and you guys have done an excellent job. Car always comes back looking brand new????????????
2/13/2016
Diane R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Frankie &Dylans always kept me informed as to how the repair was going. Then when I got my car back it was as clean as it was when I bought. Would recommend them to my friends. Diane
2/4/2016
Rachele Duane. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were done very fast. The repairs looked great and the car was cleaned inside and out! That was a wonderful surprise.
1/30/2016
Karen K. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the service and my car looks great. Thank you.
1/23/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding
1/23/2016
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great work, very good experience. Thx, Ron Manteuffel
12/31/2015
**** J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly, fast service and thank you for cleaning the interior????????
12/12/2015
Maria G. VERIFIED CUSTOMER
Vehicle Make : Kia
The lady at the front desk was very nice and accommodating. If there was one thing that disappointed me, was that someone didn't put a little wiper fluid in so I could test that it worked. When my car was damaged the fluid container was smashed. It was very nice having the rent a car meet me at the shop and being able to drop the rent a car off at the shop when I picked up my car. Thank you and Merry Christmas
12/11/2015
Stephani F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job not completed. Dirtiest I've ever seen the inside of my car...and I was told they kept it an extra day to detail it. Funny. Have to take it back to get a list of things completed that should have been done to begin with. They were going to just let me leave after I paid without going out to look at my car with me. Brought it to their attention and the response was I can if you want me to. Don't all places go over their work with their customers? Looks bad for the company. Something was listed on old and new paperwork to be replaced and they did not. The guy said oh maybe they looked over it or it wasn't listed on the old paperwork. It was. And all they did was tighten the part and thought because I'm a young girl they could get away with not replacing a damaged piece that said on every paperwork to replace it. I have picture proof of the piece not attached to my car and scratched. Had to come home vacuum my car and wipe down Windows and interior. Still dirty. I have black seats and there's white stuff all over the whole interior. And they said they cleaned it.........it's funny that Farmers recommended this place to me because I think they should recommend a different repair company to their customers. Could go on with complaints but I doubt this will be taken seriously to begin with.
10/10/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks guys the car looks and rides amazing.Well done
8/20/2015
Taylor B. VERIFIED CUSTOMER
Vehicle Make : Scion
Very good service as well as doing a good job keeping me updated on the status of my vehicle. The employees were very friendly and helpfu. If needed in the future will definitely return!
8/8/2015
George T. VERIFIED CUSTOMER
Vehicle Make : GMC
We've had to use Frankie & Dylan 3-4 times in last couple years. They have done a very nice job & been smooth & efficient to work with.
7/14/2015