The repairs look fantastic, communication was good, and they even replaced the windshield that cracked while the repairs were being made. No complaints there, and I'm very satisfied overall.
Just a few minor things. They detached the left rear seatbelt to repair a dent in the cab, and neglected to reattach it. I bolted it back on myself. When replacing the bumper, they neglected to reconnect the illuminator lights for the license plate. Again, I reconnected them myself. Lastly, the new side panel has a small piece of trim that isn't present on the other side, so it's slightly mismatched. It's really hard to notice, however, and I can probably remove the trim myself, so no big deal.
1/19/2022
Dindy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Paul is the greatest! He explained why my car was totaled and stayed after hours so I could unload it. Thank you Paul
1/1/2022
Deanna G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks
12/15/2021
Lisa Y. VERIFIED CUSTOMER
Vehicle Make : Ram
Excellent job from the beginning. Devin took great care in making sure the job was done. Thank you.
12/5/2021
Markie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite efficient staff.
12/3/2021
Diane S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with the service
11/30/2021
Gayla L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very good and did a great job
11/20/2021
Kathleenc M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was happy enough with my experience that I have added Stymeist Collision to a Five Star Review site where we share local businesses (Divide and some El Dorado County) that provide top-notch service.
10/31/2021
Darrell R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appears the warning system is now working properly. Thank You!
10/17/2021
Steve H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communications and personal interactions were excellent. Work appears excellent
10/14/2021
Gail C. VERIFIED CUSTOMER
Vehicle Make : Buick
The work done on my car is perfect! I’m very happy that the color matched, it looks like the original bumper. The staff is friendly and helpful. I would definitely recommend them to family and friends.
10/10/2021
Linda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Devin kept us updated which was much appreciated.
8/29/2021
Carl J. VERIFIED CUSTOMER
Vehicle Make : Honda
Previously provided....
8/16/2021
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
For the second time in 18 months l experienced the outstanding work drone by the best auto repair in Northern California. Getting additional estimates would be a waste of time.
Tom Mahach
8/1/2021
Bobby W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent!
7/2/2021
Brian M. VERIFIED CUSTOMER
Vehicle Make : Subaru
We have had several cars repaired with you over the years, it has always been a good experience and the job is well done
This last time - the car was totaled, but every one was helpful and professional
Thanks
6/3/2021
Jaime A. VERIFIED CUSTOMER
Vehicle Make : Jeep
I enjoyed the communication that Stymeist gave in me regards to my vehicle. I didn't have to call to find out what was going on.
5/4/2021
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair experience was incredibly slow and riddled with problems. I left a detailed reply previously, and am happy to discuss. I am severely disappointed by the Stymeist experience.
I voiced my concerns via prior survey, and at the end of the repair - no attempt from Stymeist has been made to make amends for the incredible inconveniences, nor explain why so many oversights, mistakes, and overall poor planning on the part of Stymeist is considered acceptable.
4/23/2021
Raelynn N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for fixing my car. And the vacuum and car wash was an excellent surprise! My wheels never looked so good. Thank you all so much for all the extra time you put in. I really appreciate it.