All in all my experience was good but because I received different quotes for my initial work service I was held up with getting my vehicle and had to pay a little more than I was expecting because my insurance was paying
6/22/2021
Emmanuel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! The repair work was done to perfection, and it is wonderful to have a functional trunk lid again.
5/25/2021
Danny W. VERIFIED CUSTOMER
Vehicle Make : Scion
Yes great work
5/21/2021
Laura W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was done to my satisfaction. Devon worked with me and my hectic schedule to get my car in and out.
4/9/2021
Gina W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The guys at MJC did an amazing job repairing my car. Devon Holder was super helpful even when there was some confusion with the insurance company. We got it resolved and got my car back to me as soon as they could.
2/20/2021
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The automated text messages were completely wrong. It took twice as long as was promised. The text message said it was ready on December 24th for pick up but not only was it not ready by a week- the place was closed when I showed up on the 24th. It felt like a total scam with Geico. I will never use again.
1/1/2020
ALLAN L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Please give the customer the courtesy of phone conversation when expected finish date is delayed an entire week.
12/31/2019
ROBERT R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Excellent service. We will highly recommend.
12/30/2019
Linda B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Staff unpleasant and disrespectful from front desk to mechanics on the phone and in person. Repairs took too long, texts stated next week then the truck still was not repair. Phone calls not returned. Night before truck was ready, my husband called main MJ where he buys his cars and spoke with a manager. He asked the manager for help with the situation. The very nice main MJ manager stated he would call over to the MJ repair place. He must have kept his word because the next day the truck was ready.
12/18/2019
Stacie R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
You guys are awesome!
12/14/2019
TRAVIS A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome communication, responsiveness, and service! Work looks great and everyone was friendly, professional, and helpful! Thanks for being reliable!
11/9/2019
APRIL G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I went in for a body repair and my car came out not only dirtied and smelly, but with over 367 more miles on it than when it went in. My seat feels warped. I need answers as to why this happened. I’m absolutely livid with this. What else happened to my car? Who had permission to drive it for more than **** mile moving it around the lot. This is completely unacceptable. It took weeks longer than it was supposed to and I believed them that this was due to the door coming in damaged. I don’t believe that. I don’t trust MICHAEL Jordan and need to get to the bottom of this and Ned my car checked out from top to bottom. I knew that my seat was not right. This is so wrong.
8/28/2019
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not very attentive to customers waiting. My “new” estimator Gage after I was transferred from Shawn, I never even met. When I called, the phone would ring and never be answered. Left a few messages. But in the end I ended up going to store since I never got a call back. And when I did get a call back it was the same question that I had already answered when I came in. Took way to long to even get my vehicle when I came to get it. Sofi just sat there when she knew that I needed to pay. It’s great that you wash and vacuum the vehicles. But you should at least try to put the car back the way you found it. A little bit.
2/15/2019
Savannah W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It came back better than I thought if I messed my car up again I would go there again
1/17/2019
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Scheduling and communications were very good. The minor repair didn't take long, so I waited in the lobby, which was clean and comfortable.Overall a very positive experience.
Thanks!
1/15/2019
Brandon H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Best service ever. Kept me informed delivered on time great work And was cleaner then when it got dropped off!!!! I will refer all my friends a
1/13/2019
Guendalina S. VERIFIED CUSTOMER
Vehicle Make : Ford
Gage and the other staff members were so professional. The workmenship of the work on my vehicle was amazing. I was satisfied and would use this establishment again if I had to.
1/10/2019
Torrey S. VERIFIED CUSTOMER
Vehicle Make : Nissan
There may be something wrong with my door handle. It didnt get worked on but I notice it is loose and when I left my car it was not.
1/1/2019
Maria F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks awesome!! Thank you for doing such a great job and making my car look so good.