Jamie was a true professional. The repairs were done timely and overall the whole staff is very nice
11/23/2019
ANNE H. VERIFIED CUSTOMER
Vehicle Make : HONDA
I was treated as an intelligent human being: Questions answered directly and follow through was excellent, quite different from experience with San Luis Obispo Caliber Collision, where I was snoozed, patronized, lack of follow through. 5 stars for Fresno collision!
11/4/2019
M VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great communication … very easy to work with froM
10/17/2019
SUSAN G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent communication and beautiful job
10/13/2019
Dan R. VERIFIED CUSTOMER
Vehicle Make : FORD
I brought my car over to be appraised. They determined it needed to be repaired. I brought it back thinking I would drop it in the morning and pick it up later that day .No one ever told me it would need to be at your shop for 8 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I declined a rental car as I thought I’d just walk over that same day and pick it up. It worked out, and I rented a car. But you all could have and should have done a better job explaining and helping me know what to expect. I don’t work in your industry. Don’t assume that I k ow anything!! Explain things and communicate better. It was a big problem, my wife was going out of town and we totally expected that we’d have my car. You need to explain really basic things like “to do that repair, your car will need to be in the shop for 8 days.” I had no idea!!!!!!!!!!!!! And I’m not a dumb person. You literally never told me and I had no idea and could not imagine that my car would be gone for 8 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
10/3/2019
SYDNEY J. VERIFIED CUSTOMER
Vehicle Make : BMW
Jaime very professional and friendly
Daily updates appreciated
9/28/2019
MONTY L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Awesome customer service and awesome work. 10 out of 10. Would definitely recommend to anyone. Great job guys!!!
9/12/2019
RALPH K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Good job
9/11/2019
JOANN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They did an amazing job my car looks great you can’t even tell it was in an accident and everyone was super nice and professional would recommend Fresno collision. The staff gets a 10+
8/13/2019
JAMES E. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great job! And, a great car wash!
8/13/2019
JEFFREY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I’m happy!
8/7/2019
SAM K. VERIFIED CUSTOMER
Vehicle Make : GMC
I found some more scratches and chips on my vehicle and my side glass was scratched when the vehicle was returned to me.
8/4/2019
BASSAM M. VERIFIED CUSTOMER
Vehicle Make : PORSCHE
Professional and courteous
8/4/2019
PHILLIP J. VERIFIED CUSTOMER
Vehicle Make : FORD
They did an excellent job of keeping us informed, they finished the job in the job estimated.
7/12/2019
DAVID H. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I think it is a minor problem. Basically it looks great but the adjacent door to the area repaired I think had some kind of overspray on it . There is a small area that is dull and sticky. This was not the case when I brought the car in.
7/6/2019
JERRY L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The best
7/6/2019
Sasha L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Customer Service Was Outstanding When I Went To Go Pick Up My Vehicle. Very helpful staff
6/23/2019
Patricia B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent customer service from start to finish.
Car looks great!
6/1/2019
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Tesla
When I picked up the car the "T" logo on the hood was off center by several inches and there was an area of "haziness" on the paint on the right edge of the hood. The car was taken back to have these two issues corrected, and when I got it back there were a few small scratches on the hood next to the "T" logo that I asked to have fixed, but the paint correction staff had left to take care of something else. I left with the scratches because fortunately I was going to have the car detailed anyways.
3/13/2019
Charles U. VERIFIED CUSTOMER
Vehicle Make : Tesla
The car looks as the day it was bought! Great job and you will be highly recommended to my friends and colleagues. Keep up the excellence!