Thank you to Rudy for all his help in getting my repair work done. I went to two other auto body shops for what I thought was a simple repair. They never got back to me. Going to 19th Auto Body Center, they worked with me so the whole process was seamless, and Rudy was a big part of that. Thanks team!
3/4/2024
Lynda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was able to take the car in for an estimate within hours of the accident which was great. Car repair looked beautiful (and loved that car was cleaned inside and out). Rudy was always helpful.
The one glitch was that I didn’t get notified for several days that the estimate had been approved by AAA (apparently it was later that day), until I finally called the auto shop to ask. It might have been AAA that dropped the ****, but it delayed ordering parts and making the repair appointment.
3/2/2024
Hla Khin. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The people at the workplace has been honest and professional.
11/5/2023
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
19th Autobody has repaired the three cars that we have owned since 1998 and have always done high quality work in a timely manner. This recent repair was again an example of why we use 19th Autobody as the work is excellent.
Thank you.
10/29/2023
Edwin Q. VERIFIED CUSTOMER
Vehicle Make : Lexus
The body work on my driver side door came out perfect. The shop was very accomodating keeping the car in the shop until I returned from vaction. I have no p[roblem recommending future clients.
10/28/2023
Darrell S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think we already expressed our thanks, but a big thank you for your quality workmanship.!!
10/4/2023
Diane F. VERIFIED CUSTOMER
Vehicle Make : Acura
I am completely satisfied with the service provided. My work on my car was done and returned to me in the time promised. It looks brand new! Thank you.
10/4/2023
Michael C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Friendly team and easy to work with. Fast delivery on the repairs.
9/22/2023
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Honda
Jay did a great job in helping / explaining to us through out the process of getting our car fixed. Overall we are satisfied with the outcome.
8/2/2023
Quynhanh V. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thanks for being so responsive and helpful!
7/4/2023
Yen B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Jay Lee was great to work with from the time we came in for an estimate to when we pick up our Tesla. Cliff Butterfield runs a nice shop here.
7/1/2023
Yu Ming. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job
6/30/2023
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car was at 19th Auto Body for 7 days before the source of the water leak and damage was identified. This is concerning for me because when I left the car, I was told the likely source of the leak was the drains around the sunroof. On the 7th day when I called for a status, I was told no source of the leak had been identified and maybe I simply left the windows opened. When I left the car, there was 4 inches of water on the back passenger floor and NO water damage on the seat, including my granddaughter's carseat that was on that side. I was furious. The next day, I was called and told the source of the leak had been identified - the sunroof drains. The drains were repaired within a day and then the "supply chain" delays started. I don't doubt there are supply chain issues. However I believe the delay was in identifying the source of the leak and then immediately ordering the parts. As a result of the delays, I used my 20 days of rental car coverage and had to pay for 2 days out of pocket. !9th Avenue Auto previously repaired damage to my car. 3 weeks after pick up my car, I am overall pleased with the quality of the work. Thank you for the opportunity to respond to your survey.
2/20/2023
Johnny C. VERIFIED CUSTOMER
Vehicle Make : Lexus
did a very nice job on the body and cleaned the interior
2/3/2023
Sonia O. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Dennis was helpful in keeping me informed regarding my Tesla repairs. I would highly recommend**** at 19th Auto Body Center
12/28/2022
Grigory K. VERIFIED CUSTOMER
Vehicle Make : Acura
Job done
12/4/2022
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jay made sure I was helped out quickly and was very clear and helpful both in person and on the phone. I will definitely be coming back for any repair needs!
7/5/2022
William H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Given you were Tesla certified shop, was pleased to find you on 19th Avenue. Also very pleased with quality of your work on my 2021 Tesla.
6/9/2022
Garvin S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Close by, friendly, and on time. Been there 4 times in last 15 years. I don’t want to go there (in a good way).