I actually noticed that employees of the collision center went out of the way to be polite. Pleasant surprise. Not necessarily something you would expect from a body shop. Thank you for vacuuming my car BTW!
11/23/2016
Anh K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Scott w/Nationwide did an amazing job. Not only is my car perfect, Scott made sure my rental was easy, I got updates via text messages and emails about how far along my car was. Each and every time I called Bob Bells Collision, Scott returned my calls within minutes. The customer service he provided was top notch. He was honest, upfront, and extremely friendly. I have never had such an easy experience with an auto repair shop. I would recommend Bob Bells Collision to my friends and family.
Also, Sterling enterprise rentals did a great job. Andrew was so nice and he gave me an amazing car to drive. My rental was beautiful.
10/19/2016
Philipneri G. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a very good experience. Job well done. Thank you.
10/18/2016
Anita D. VERIFIED CUSTOMER
Vehicle Make : Ford
Looked brand new
10/14/2016
Bob Bell. VERIFIED CUSTOMER
Vehicle Make : Hyundai
James the Manager was fantastic! I was kept up to date at all times and the work was completed in a timely manner. The finished product looks like it did when the car was new.
10/2/2016
Timothy . VERIFIED CUSTOMER
Vehicle Make : Audi
I was not completely satisfied. Scott Wilson was very nice to deal with and very professional. I am pleased with the final result. However, I dropped my car off on monday 9/12 and was told they would need my car for the full business week. I finally picked it up on 9/30 so the work took 3 times as long as projected. There was a lot of waiting for parts. Two of the new parts were damaged by Bob Bell personnel, leading to more waiting for parts. It was frustrating.
10/1/2016
Sharon Maria. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Love the email updates
9/29/2016
Robin K. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks a lot tell pat hope he had a wonderful weekend off robin Koonce thanks to all of you
9/29/2016
Kimmarie P. VERIFIED CUSTOMER
Vehicle Make : Mercury
Great job!!! Thank you!!!
9/21/2016
William T. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience all around... Thank you guys so much!
9/19/2016
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a job well done. I appreciate the updates. My car looks great!
9/16/2016
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Greg Jones was professional, fantastic and incredibly accommodating.
Having purchased our certified pre-owned Versa from Bob Bell Nissan but never needing the body shop, this was my first encounter with this side of the business. Your team not only met, but exceeded my expectations. I will not hesitate to return and entrust the maintenance of our vehicle with your team.
Sincerely,
Nicholas B
9/16/2016
Kim K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for wonderful customer service. Scott was awesome. He communicated with me and let me know what was going on with my Van. Thank you so much for making this experience painless. Kim K
9/15/2016
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your good work
8/13/2016
Tryphena Tabitha. VERIFIED CUSTOMER
Vehicle Make : Nissan
My Nissan vibrates and make noise at high speed or highway speed. I wasn't updated the first two months I got the car. And when I brought the car in towed, I guess it was busy and that became a disaster. Too much to write. You may call
****-****-xxxx
Tlewis
8/10/2016
Darrin M. VERIFIED CUSTOMER
Vehicle Make : Mazda
they did a very good job on my car it looks like nothing never happen to it
8/7/2016
Charlynn S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great and the people were great as well
7/2/2016
Jeff . VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott Wilson was great. Kept me informed the whole time. You guys even finished early! My only complaint is that the third row seat, floor area and under the seat was not vacuumed as promised. I moved my kids' car seats so that could be done. Otherwise, Thanks for a job well done.
6/25/2016
Yaw A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I will rate Bob bell 5 stars because they are excellent on their work. Scott Wilson was very knowledgeable about my vehicle. Over all l'm happy about my vehicle.
5/27/2016
Lorena M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone else who worked on my car.i'd like to thank you for the excellent service that i received from Bob Bell Collision center.the worker's was great as was the repair worked "Good job guy's.I would not hesitate to send other people to you for your outstanding work.. Again; THANK YOU ... Lorena M