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Real Reviews from VERIFIED CUSTOMERS
Lane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fantastic service! We had two cars being serviced and they did an exceptional job on both. We will use Altra for all our car needs and highly recommend them to friends and family.
12/6/2018
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Ford
Roger was very friendly and helpful. Kept me up to date on repairs and work was completed in a timely manner.
11/21/2018
Butch L. VERIFIED CUSTOMER
Vehicle Make : Kia
They did an awesome job with communication
11/16/2018
****A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Altra was extremely professional and did an outstanding job fixing my car.
11/3/2018
Phil B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were awesome
10/31/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was completed 2 days earlier than expected.
10/27/2018
Jason K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wont hesitate to recommend Altra for repair jobs. Excellent service and communication..
10/26/2018
Randy G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very prompt to respond, always able to accept my call and answer my questions, very pleasant and accommodating. Would highly recommend. Roger was the best!
10/24/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job, kept us updated throughout the process.
10/18/2018
Diane S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Unfortunately I have had a need to have body work done on several vehicles. Each time I have taken them to Altra Collision and have been super satisfied not only with the outstanding work but also the friendliness of everyone there. If I need repair in the future I will definitely use Altra Collision again.
10/6/2018
Andriah V. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you SOOO much to everyone at Altra!! You have more than exceeded my expectations on customer service. You kept me informed with everything and I liked the text messages everyday on the status of my car. I will definitely be recommending to anyone who asks about needing any work done!!
10/3/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service excellent employees very pleased
10/2/2018
Bernetta S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Totally satisfied! So pleased with the Collision Center. I recommend these folks
9/29/2018
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brock (sp?), Kelly and Roger were all very informative, communicative, knowledgable and friendly. Amazing service!!!
9/14/2018
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
Brock was super friendly and helpful. I appreciate the calls and text messages to keep me up to date on the status of my repairs. My car looks brand new again. Thank you again!
9/1/2018
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you
9/1/2018
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I some with was profession, courteous and made me feel taken care of.
8/30/2018
Jeffrey T. VERIFIED CUSTOMER
Vehicle Make : Ford
They always take good care of me and my car!
8/29/2018
Tom T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brock was a great communicator, he let me know when My insurance company was slowing the process down, and trying to use aftermarket parts. Roger was helpful trying to find me parts afterwards. Just a great body shop. Have it in your mind because when an accident happend, it is best to have it taken there immediately.
8/27/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon picking up my car, I discovered that the representatives from Altra Collision Center not only failed to clean out the large amount of broken glass that had fallen into my car (following the back windshield being vandalised, shattered, and then replaced), but that there was now broken glass inside the roof of my car (which I can hear sliding around while I drive), and large pieces seemingly hidden underneath items in the back of my car. In addition, the representatives “cleaned” out the inside of my car, which apparently entailed tearing off stickers I had placed on some of the dashboard buttons, and stole a rubber duck that I had had in my car and didn’t realise actually had value (upon searching for a replacement duck online, it’s apparently vintage and sells for around $200). Overall, the only thing that was done correctly was that there is now a functional windshield on the back of my car, and that the outside is now washed, as it was rather dirty before. For the price, I can’t believe the mistreatment of my car, and the missplacment of my trust. I will not be coming back.
8/25/2018