Tony was great and on time for everything and I believe you hired a excellent employee
Thank you for your Support and your fine staff
10/13/2018
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Calvin Wilson especially and the rest of the Service King team were professional and I'll come back or recommend business your way.
10/10/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks for making the experience so easy to accomplish.
10/7/2018
Samer E. VERIFIED CUSTOMER
Vehicle Make : BMW
Even though insurance told me my first appointment was only an estimate, when I was called to schedule, the phone representative told me it was a drop off. When I told him about what the insurance agent said, he said that it was not right and your company is a one stop shop that will start working on car immediately and order and receive any parts within 24hrs. This was a lie, I arrived and was told my appointment was just an estimate, so I had to schedule a dropoff time and take more time off work. Then I talked to another phone representative to reschedule my drop off due to my inability to take time off work, he told me to empty inside of car because they will detail it inside and out. That was another lie. When I dropped off the car, the customer service rep told me they were just trying to sell. This makes no sense. I was already going to use your company to fix my car, and if I wasn't, I would have left due to the false promises. Maybe your phone agents either need training or a lesson on ethics, not sure which one. The work on the car, however, was good. Your service techs are pretty good at what they do.
10/6/2018
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job by all. I appreciate you all.
10/5/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Matt is the best!
10/5/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone has been very professional, but unfortunately, I'm going to have to bring it back. Something in the rear of the truck is not right. When I go over bumps it feels and sounds like the bed separates from the frame and clunks.. My truck was tight before the accident with no noises. It's not the case now.. maybe the tail light rattling...I'm not sure..I will be calling the service department Monday
9/29/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They were so kind customer service was outstanding car looks great thanks for all you done
9/28/2018
Justin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service quick and fast
9/27/2018
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated David for keeping me informed of their findings and work that needed to be done.
9/25/2018
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service. Gail was very helpful through out the process.
9/22/2018
Jarrett S. VERIFIED CUSTOMER
Vehicle Make : Ford
MATT IS AWESOME
9/21/2018
Tamara M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and friendly staff. My car was fixed very fast and the job was amazing. My car looks brand new again. Thanks
9/21/2018
Eduardo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for yours service a very satisfactory job
9/21/2018
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Calvin was extremely informative. He kept me in the loop from the time my vehicle was dropped off until I picked it up. I was pleasantly surprised that my vehicle was completed before the scheduled date. The partnership with Enterprise Rent-A-Car made the experience more satisfying.
9/20/2018
Michele F. VERIFIED CUSTOMER
Vehicle Make : Audi
Very good work done in timely fashion, but you need to work on your customer service on the phone. I have spoken to three different people on the phone and I felt like I was bothering all three and they did not have time for me.
9/19/2018
Darren O. VERIFIED CUSTOMER
Vehicle Make : Acura
Well done
9/17/2018
Joy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for patience with my sister’s insurance company.
9/17/2018
Miguel S. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Very professional and kind.
9/15/2018
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks better than when I purchased the vehicle! Great communication, on time and very clean! Donnie, Tony, Gail, Jesse and Matt. Thank you very much.