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Real Reviews from VERIFIED CUSTOMERS
Janice R. VERIFIED CUSTOMER
Vehicle Make : Ford
staff was very professional and friendly.
2/9/2018
Jeremy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for completing the work so quickly and at the same time doing such great work! Everyone involved are true professionals, from beginning to end.
2/9/2018
Antonietta A. VERIFIED CUSTOMER
Vehicle Make : BMW
I was more then satisfied with Paceline you guys went above and behind my expectations excellent job and thank you I would not hesitate referring Paceline to anyone who needs auto body repair and paint. Thanks again Antonietta A
2/9/2018
Dennis T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service with quick turn around times.
2/8/2018
Bernard H. VERIFIED CUSTOMER
Vehicle Make : GMC
Great Service friendly polite and professional. Thanks Geico for this excellent referral. Love the rental car convenience right on site.
2/6/2018
Wanda R. VERIFIED CUSTOMER
Vehicle Make : Kia
they were very quick with fixing my car. they give you a nice rental while waiting on your car to be done. they send text everyday to let you know what's going on with your car.
2/4/2018
Andrea F. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional!!!
2/2/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great people doing a great job! Professional from start to finish.
2/1/2018
Rossie M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Phenomenal customer service. Jennifer, Ronald EVERYONE were fantastic! Kept us in loop every step of the way. The repairs were 5 star, we were so pleased we decided to go ahead and have Paceline do the grill repairs for damage prior to the magic worked on our Baby. Last but not least but frankly sad that I’m saying this but in the world we live in today everyone is in a rat race to make an extra buck. Jennifer explained to us that one of my fiancé’s pricey beloved wheels had damage so it had been replaced. No big deal right? We figured they kept it like some companies do to make an extra money. We made it home opened the trunk for towels to wipe her down and there was that wheel that looked fine to us, slightly bent but definitely something that still could have been sold. This told me a few things. Paceline has ethics, honesty and pays very close attention to detail. Anyone needing collision repairs, peace of mind, and reassurance that your in EXTRAORDINARY hands. Paceline is where it’s at!
2/1/2018
Rebecca V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service!
1/30/2018
Carol A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much for the great customer service! The work was done outstanding and I appreciate how I was kept up to date with the progress of my repairs.
1/28/2018
Cesilya J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Requested phone notifications during repair process, and only received email notifications.
1/27/2018
Milton C. VERIFIED CUSTOMER
Vehicle Make : Smart
I loved my experience with the team. Very welcoming and everything was perfectly explained. I really appreciate how fast the team worked to get my vehicle fixed. A million times thank you for everything.
1/27/2018
Alexis B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car looks better than what it did when I got it. Everyone was very professional & knowledgeable about what my car needed & the steps to get it there. Office is very clean & welcoming. I liked how I was updated frequently about my car’s progress & I would come again, if needed.
1/24/2018
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Exceptional service
1/23/2018
Maria B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for having my truck repaired quickly. I also appreciate the communication you provide on the repairs every step of the way. I will continue to trust you with any future collision work. I’m completely satisfied and will definitely be recommending you to all my friends and family! Awesome job Paceline Collision!!!!! Very satisfied customer
1/19/2018
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After waiting 3 weeks to get an appointment to have the repair done. I was told it would take about 8 days to complete. I had to have the truck there at 8 am, which I assumed meant you would start work early that same day. Later that afternoon I was called and told because more vehicles were brought in it than was expected it would be faster if they took my truck to another facility in Killeen. I assumed that meant faster than the 8 days I had been told. I took my truck in on Dec. 13 and did not get it back until Jan. 9. I believe that you put other vehicles in front of me after I had set up an appointment. I was told I could get it back on Friday but that didn’t happen, I expected to get it Monday morning but was told it was being detailed. When I did pick it up on Tuesday the only detailing I could see was it had been vacuumed.
1/11/2018
Edwin E. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was not given a courtesy call to notify me that my car would not be ready on the scheduled completion date.
1/11/2018
Robert E. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for a job well done on my car, with not a long wait to hey it back to me. Very Happy that you all handled my repairs. Once again Thanks
1/11/2018
Keirra L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Absolutely loved my experience at Paceline! Chris and **** were both very welcoming and sweet. They helped me understand the whole process, since I had never been in an accident before. They went above and beyond with customer service. I very much appreciated the whole staff at Paceline!
12/31/2017