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Real Reviews from VERIFIED CUSTOMERS
Traci H. VERIFIED CUSTOMER
Vehicle Make : Honda
Debbie was kind and kept me updated
1/25/2018
Elonia R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Paceline Collision used to be Dependable body and paint shop..Quality of service to me is still number one...would recommend to anyone...Thank you for your service.
1/20/2018
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service prompt repairs. I have never been so satisfied with a repair service since I've been in Copperas Cove, (1975). I would recommend your service anytime. Staff very courteous, helpful & knowledgeable. It made a very stressful situation uncomplicated. Thanks to all at Copperas COVE Paceline. P.S. Debbie is the best..
1/12/2018
Jody C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We’ve used Paceline twice in the last three months. Completely satisfied and happy both times. We’ll continue to use them whenever we need a body shop and refer all our friends and family!
1/10/2018
Hugh H. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the thoroughness of your estimate and the readjustment as you further investigated the damage to the vehicle.
1/5/2018
Bobbie F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Love love love Debbie at the front desk. No hassles and everything was done quickly and perfect.
1/3/2018
Rachel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous Friendly....i felt good knowing my car was with PACELINE COLLISION Copperas Cove, TX
12/30/2017
Michaela B. VERIFIED CUSTOMER
Vehicle Make : Ford
I strongly believe that if you want the best repair for your car Paceline is the shop to take your car to. I loved how I received an update on my car almost daily. I felt that they were just as concerned about my vehicle as I was. Their customer service and car repair quality is top notch! I will always recommend Paceline to anyone! I am impressed with how far you have taken this business from your beginnings at Lampasas Collision Center a long time ago!
12/23/2017
Decher W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great
12/21/2017
Jimmy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and friendly staff. Very knowledgeable about repair and insurance information.
12/19/2017
Paul D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair is not complete. I expressed one concern that the horn changed sounds after the accident. Paceline did not even address the defect, nor did they report it to the insurance company. Also there are several areas where the paint is chipped on the right front panel. These chips were not present before the accident. I would like for my vehicle to be repaired to the condition that it was prior to the accident.
11/25/2017
Cody T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing job
11/10/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job keeping me up to date with everything being done to my car.
11/8/2017
Tanja R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This place is amazing .. The Office staff and the workers in the garage part always friendly . If I ever have any problems again this is the place I will go back to . My Car ???? looks amazing . The updates and phone calls from paceline right on and on time and keeping us informed step by step. Thank you Paceline for becoming part of our Family so to speak . Thank you for everything we truly appreciate y’all . The Ridings Family
11/8/2017
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike and Jeff are fantastic! Very friendly and professional, 100% wouldnrecommend Paceline to everyone. I appreciated the time Mike spent getting to know me. Mike and Jeff made sure my truck was repaired to an excellent standard and in a very fast time as well. Thank you!
10/28/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was surprised and pleased that the car repair took less time than orginally anticipated. It's always nice to get my car back earlier than expected. And the customer service was outstanding. I needed photos to send to the other insurance company and Mike immediately sent me those the shop took. From beginning to end, it has been a great experience. Thank you.
10/19/2017
Allan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole process was great. From the initial phone call to picking up my truck. The workmanship on the truck is excellent. I highly recommend this facility to anyone who needs their vehicle taken care of.
10/18/2017
Tesha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
the people at paceline was a great team they took care of everything and made the whole experience a breeze. my car look like it just came off the factory line. GREAT JOB THE PAINTERAND THE BACKEND STAFF: GREAT JOB MICHEAL AND THE LADY AT THE FRONT(can't remember her name).I will work with you anytime!!!!
10/14/2017
Anna N. VERIFIED CUSTOMER
Vehicle Make : Honda
Said that the car was ready 4 day's after delivery. Had to keep the car an extra 6 day's to re
10/12/2017
Gardenia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service! From the start, they were great! They opened the door for me into their establishment which I thought was so nice and everyone was just really happy and patient with me considering I had my 1yr old with me. They did a flawless job on my bumper and even vacuumed the inside of my car AND gave it a car wash as well. My car really needed some tlc, thank you so much
9/23/2017