I enjoy having Geico as my insurance coverage. Here's the but, Abra didn't live up to the standards of a very reputable company. I was given a estimate that I knew was low but told by Grace that it "really isn't that bad a hit" I went to another body shop an wanted them to give me one an behold it was much higher. Was told by the other body shop that there was no way my auto could be repaired for that price. The word they used was low balled. Also now your gonna t a problem trying to get it fixed at another shop because you were given such a low estimate the other insurance company paying was gonna fight it.I know that to be true because LOW AND BEHOLD it was a 1000.00 dollars more and instead of 5days repair it turned into 12 days. A shame is what I have to say. An if I never get a response from this survey at least I got it out.
10/15/2018
Takiyah G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I like how they kept me updated through text and calls. Made the process stress free and my SUV looks and runs great
10/10/2018
Philip G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I I found entire stafff courteous,friendly and professional.I would use ABRA again if need arises and will recommend them to friends.
10/10/2018
Christina V. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The repairs looked great and everything on my car is back to normal!
10/9/2018
Walter W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the job done. Our experience was very good by the staff.
10/8/2018
Bill M. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service!
10/3/2018
Chelsea C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was amazing! Everyone was very professional, and made the process easy for me while I was waiting to get my car back! Thank you
10/1/2018
Karen W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I appreciate the fact I was kept up to date each day as to what was happening with the car.
9/28/2018
Allison M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
9/28/2018
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Honda
I just didn’t appreciate how the receptionist was snappy and a little rude. She was an older white woman with white hair and tattoos. Everything else was a 10/10.
9/27/2018
Keith C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent repair done faster than I anticipated and the staff was courteous and professional. Will use them again!
9/27/2018
Debra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a wonderful job and I am completely satisfied.
9/26/2018
Erik F. VERIFIED CUSTOMER
Vehicle Make : Jeep
None. All good
9/24/2018
Loria M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I Really had a great experience with them over there and they helped me out a lot with getting Stuff settled with rental car company which was Awesome.
Thank you All
9/19/2018
Shirley F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service!
9/15/2018
Luzviminda G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everybody were very pleasant and professional to work with.
Quality of work is good and fast.
9/15/2018
Brian S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amber did a fantastic job patiently explain the process and keeping me informed. Well done!
9/14/2018
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was incredibly helpful.
9/14/2018
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good work! Looks great, took a little longer than expected but it was worth it! Thanks!!