The Butler Toyota Collision staff went out of their way to ease
my concerns and answer my many questions following the very unfortunate collision caused by a young speeder last week. I failed
to get all their names, but among your exemplary staff were Tess, Lisa, and Brandi. There were others.
My sincere apologies to both Donnie Williams and Scott Deason for "venting" my
anxiety as I learned the person was not insured, resulting in a deductible I was not expecting. They were both very professional in addressing the realities.
Given my late Father, Jimmy ****, sold his Toyota franchise decades ago to the Butlers, the Toyota Family and Team will always be very dear to my heart!
And, your excellent service this week has made my admiration even stronger!
I look forward to purchasing my next car with you and will remain one of your strongest and vocal advocates!
GOD Bless.
E. Denise Caldon Sorkness
Author
6/28/2016
Casandra H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car isn't completely fixed. There is still a scratch on my rear view mirror. Not to mention my trunk release button no longer works. Everyone was nice and the customer service was great but car isn't completely fixed and I have a new problem with opening my trunk from the inside.
6/28/2016
Felicia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job
6/25/2016
Shaconya B. VERIFIED CUSTOMER
Vehicle Make : Honda
A job well done. The car appeared to look brand new.
6/23/2016
J J. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank Butler team for a job well done and nice and freindly service!
6/20/2016
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very smooth experience. The front desk staff was fantastic. No complaints.
6/19/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. I was impressed by your staff and your efficiency. They kept me informed.
6/13/2016
Nina W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.
6/10/2016
Ramon C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was impressed by your customer service, the staff was knowledgeable and professional. They kept me informed at each stage of the repairs via telephone and text. Even when a problem arose they handled it very professionally. I would highly recommend Butler Collision, if the need should arise you would be my only choice for auto repair. Awesome job Tess Sapp, Brandi Sailor and the rest of the team.
5/24/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We had dealt with the Butler Collision across town last year....night and day experience. Tess and the girl at the front desk (I can't remember her name) were wonderful!!! Whole experience was seamless and easy. I love the fact that my car was squeaky clean when I picked it up. Really nice part of the service. When we got our car back from Butler on Eisenhower last year, it was filthy and there was paint residue on all of the windows.
5/19/2016
Earnest B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done thank you
5/19/2016
Jill H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not ask for a smoother experience!
The work looks great and the staff is A++ !!
5/19/2016
Kareeshemah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and professional service. Have used them in the past and will use again.
5/18/2016
Steven D. VERIFIED CUSTOMER
Vehicle Make : Dodge
A job well done thank you very much
5/14/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great. A
5/6/2016
Joy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I will never come here again.
5/4/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a lot of problems with the insurance companies, and the way the Butler employees handled my case was very special to me. They're a pleasure to talk too, they kept me informed, they did everything they said they would to get me back in my vehicle as soon as possible. I am very pleased with the way my truck turned out! Thank you very much!
4/15/2016
Cortney S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The people were great the car looked amazing and I was extremely happy with everyone and everything.