Search
(254) 761-5564
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
Valeri S. VERIFIED CUSTOMER
Vehicle Make : Nissan
No need to call me. They know they messed up the first time they completed the work on my car.
6/1/2019
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John was amazing! He made this process go so smoothly and it was so stress free!
5/11/2019
Yvonne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
AutoNation is an excellent company. It's employees are professional and caring. Their work done on a customer’s car is one hundred and ten percent. I will gladly suggest to my friends that they take their auto repair needs to AutoNation. May God continue to bless AutoNations Collision’s service to the community. Thank you.
4/14/2019
Nathen G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looked great.
4/13/2019
Cedric M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was really impressed with the work and especially the customer service!!!! Will definitely be sending business your way
4/12/2019
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Due to a delay in Auto Nation Collision receiving the ordered part, the customer wait time for the repair was longer than anticipated. That being said, Mark the assigned Repair Consultant was very apologetic, and helpful. He did his best to keep me informed throughout the process. Aside from the delay, overall my repair experience was a good one and I would use your services again if needed.
3/14/2019
Christie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark was extremely helpful and put in the extra effort to explain details to my questions. He was very insightful and helpful. The rest of the staff in the shop was also very friendly and helpful.
2/27/2019
O C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Another satisfied customer--thanks John.
2/21/2019
Tom W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mark and his staff did a great job. He was very friendly and even helped with some questions I had about boat repairs that I was in need of. The repairs to my truck were completed in a very short timeframe. I am very satisfied with the work that was done and will recommend your shop to my friends. Sincerely Tom W
2/21/2019
Tanika G. VERIFIED CUSTOMER
Vehicle Make : Buick
My representative Leonard Acklin was awesome!He kept me informed of every step & was very nice & courteous. He made my experience with AutoNation great!!
2/21/2019
Eldora R. VERIFIED CUSTOMER
Vehicle Make : Honda
Mark to who picked me up was VERY PLEASANT AND NICE. So far the car is better than I expected and I have no problem passing the word on for such GREAT SERVICE
2/9/2019
Jacqueline B. VERIFIED CUSTOMER
Vehicle Make : Ford
Completed job in the time that was estimated. Vehicle looks great! Thank you!
2/8/2019
Jimmy V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Its making the same noise that it was making when I had the accident
2/2/2019
Nancy K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great workmanship and service!
1/26/2019
Billie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks good and everyone was very helpful
1/25/2019
Heather B. VERIFIED CUSTOMER
Vehicle Make : GMC
Mark was extremely helpful by keeping me updated on the status of my car. The car does not looks as good as new. Paint job matches and all looking great! I will recommend Autonation to others and I will use them again if I ever need it.
11/1/2018
Nicolas J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
**** year later after having my Mercedes front bumper painted I noticed rock chips. Well I went to Mark who is the WACO,TX bodyshop Manager to see if he could help me out for and possibly repaint under warranty. He stated that it wasn't a paint defect since the rocks caused the chips, but agreed to repaint it for me. He even agreed to adding an extra coat of clear coat. I haven't experienced a front bumper that chips so easily. They should bounce right off that bumper. Well anyhow Mark was very professional. He is easy to talk to. I can tell he loves what he do and takes pride on his work. The shop is well msintained. This is what I call customer service. Going above and beyond. He could have told denied me since it wasn't a paint defect but he didn't. Thanks AutoMation/Mercedes of Waco.
10/21/2018
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great staff, professional. Car looks good.
10/18/2018
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Repair was quick
10/16/2018
Leisel H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome service.
9/27/2018