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Real Reviews from VERIFIED CUSTOMERS
Richard F. VERIFIED CUSTOMER
Vehicle Make : Audi
This place is truly the best. Very friendly service, and very knowledgeable staff;Took the time to explain everything, and make accommodations. Only place I can trust to repair my baby.
4/17/2021
Roberto C. VERIFIED CUSTOMER
Vehicle Make : Ford
Just consistent professionalism from everyone. As ever, Chris is excellent and guides us through the whole process. Can’t speak any higher about Chris and Gotham City. -Rob
4/8/2021
Kellie G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was super friendly and knowledgeable! I wish I could remember the name of the guy that went over everything with me.....he was great and made half of my car look completely new!
4/6/2021
Erik T. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything from start to finish was very professional, timely, the repair made the car look brand new and the detailing was an unexpected surprise. Great job to everyone involved, much appreciated!
3/27/2021
Roland U. VERIFIED CUSTOMER
Vehicle Make : Mazda
Gotham body shop is awesome! Staff and personnel are very professional, helpful and knowledgeable! Cool place!!!! Highly recommended!!!
3/27/2021
Dan T. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys are awesome!
3/21/2021
Maura V. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional, prompt, friendly service. I highly recommend it !!!
3/19/2021
Oscar M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Very professional workers and the car practically looks new with the work that was done. Thank you for your service.
3/6/2021
Irna C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
3/2/2021
Long N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Keep doing great job!
2/28/2021
Walentyna R. VERIFIED CUSTOMER
Vehicle Make : Subaru
They’re extremely professional.
2/18/2021
Maria G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional and courteous staff
2/9/2021
Robert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
GREAT JOB !
2/7/2021
Adam V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I enjoyed the experience at Gotham City Collision. Bodywork was excellent and quick turnaround. Thank you happy holidays
12/23/2020
Dalia H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job
12/22/2020
Charles S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was fantastic from the customer service down to the work that was done on my car! Great job guys!
12/22/2020
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Kia
Like the last time .... all goes perfect.
11/11/2020
Mike W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job would highly recommend
11/10/2020
Kimian D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Gotham City Collision East performed a phenomenal job working on my vehicle. Welcomes You and provide estimation fast. I will recommend it.
11/10/2020
Jonathan O. VERIFIED CUSTOMER
Vehicle Make : Subaru
My bumper was repainted due to some paint peeling off from the previous paint job by gotham city collision in long island city. I brought it over to Maspeth as its closer to me and i know Frank is there now. After the repaint i was also told that if i wanted PPF on the bumper that would be the best time to do it since bumper will be removed and ppf can be wrapped around the bumper so it would be more seamless. I picked up the car and the ppf had some bubbles which i was told is perfectly fine and would dissipate over time, which it did. But off the bat i also noticed some discrepancies. There was somewhat a drip of paint on top of the bumper that was not smooth. I was told by the person showing me the car (before Frank came over) that it was actually the ppf and not the paint and that it would smooth over a few weeks. Still the same. Still appears that its a paint issue than the ppf. There was also overpainting on the lower mid part of the bumper where it becomes the black trim but that was taken care of swiftly before i left the lot. One of my bigger concerns were actually the ppf installation. It wasnt exactly seamless as described. I was told that it would be great to be done after the bumper repaint and leave it in the lot so the ppf will be wrapped around seamless as opposed to being cut. There were parts of the installed ppf that actually cut off short leaving for uncovered parts mostly on the headlights part. I was told this would flatten out after a couple of weeks and the ppf should settle more. Definitely not the case. The two ppf edge cuts on the bumper were not smooth either as if it was just cut by scissors and quite noticeable. I thought leaving the car for awhile after the repaint in the shop would mean a more seamless installation atleast thats what i was guaranteed. That unfortunately was not the case. Gotham City has great workers nonetheless, probably just need to improve on QA even though i kept saying i wanted it to be done right and i was not rushing to get the car back at all since i dont use it for commute.
11/3/2020