Thought the guy said something about some touch up paint for my back panel. Job took too long. Half **** painted my hood. Gave me an ugly grill unlike the one that was on there previous.
3/26/2019
Juan G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amazing people, Amazing service!
3/15/2019
Bashir N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My brand new car was there for small body repair, but when I got my car back after repair, I am expierincing multiple other issue including my headlights are not working... I am coming to talk about it.
3/14/2019
Peter D. VERIFIED CUSTOMER
Vehicle Make : Ford
Robert from the body shop was our lead on this. He was amazing. Extremely helpful and straightforward with everything that was going on with the car.
I appreciate his honesty. He is a huge part of the reason that we had such a great experience. Plus our truck looks amazing.
3/14/2019
Johanna F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great idea to have all parties (rental, insurance, repair) at the same location as it was very easy and convenient! Everyone was friendly and quick!
3/7/2019
Alexis C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole process was very smooth! Thanks for all of your hard work!
3/2/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very attentive. Kept me up to date throughout the entire process. I will recommend them in the future.
2/14/2019
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank for getting my car done in a time manner. It was a pleasure doing business with Mel Rapture. The car looks great. Hats off to Robert and all the staff.
2/5/2019
Ernesto U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and we'll managed. I appreciate the update.
1/31/2019
Ron D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the customer service calls and follow calls and friendly service.
1/31/2019
Randy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your automated texting process can be quite confusing. Otherwise, you did a great job and the car looks super (which is what really counts).
1/12/2019
Amphay D. VERIFIED CUSTOMER
Vehicle Make : Honda
just realized my Prada eye glasses along with its case left inside my vehicle (inside the console) is missing
It was strange to find my box of lens wipe that was also left inside the console to be In the back seat instead.
Can you check if any employees mistakenly took it?
The right fender part close to the rim of the tire does not look polished like the rest unless that was left intentionally .
1/6/2019
Erika S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Easy experience. Thank you
1/5/2019
Rachel K. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the clear communication throughout the process and the repairs look good too.
1/5/2019
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work,thank them one & all for the repairs & bodywork done on my car. Mel Rapton has my trust.
12/15/2018
Carl P. VERIFIED CUSTOMER
Vehicle Make : Acura
Not satisfied with some repairs I will be in contact with my adjuster.ASAP
12/15/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent one stop service.
12/13/2018
Barry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional service completed far ahead of schedule.
12/11/2018
Candice S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the thorough repairs made to my car. The damage from the accident was so much worse than we knew. The car now looks brand new! Thank you.
12/8/2018
Reannah K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Could not have asked for a better experience. Thank you so much to Robert and the crew at the collision center. Everything was perfect and the customer service was out of this world good.