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Real Reviews from VERIFIED CUSTOMERS
Joseph I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service from Missy was excellent and the car looks great. Thanks so much, Mary Isaac
3/1/2017
Raymond C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have a great team. Missy was helpful throughout the entire process, with a great attitude. The level of service was higher than I expected. (And my kids loved the little flower.)
2/26/2017
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Warm and caring customer service really helped to make a stressful situation more tolerable. The work was done in a timely fashion and appeared to be done well. My car was also cleaned inside and out! Thank you for everything. Cindy :)
2/25/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sorry for my delayed response. I absolutely enjoyed every contact and experience with my recent CARSTAR experience. The repairs were expertly done and completed before the original estimated time for repair. Every contact by phone, email, and in person were personable and professional. Thank you for your excellent work. I have already recommended your services to two friends and colleagues with repair needs.
2/21/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled professionally.
1/17/2017
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Honda
Carstar did an absolutely amazing job on fixing my bumper. The car looks better then new and the customer service was 5 stars. Thank you for making my experience one I enjoyed, as car issues are life annoyances and this was as smooth as butter. I will recommend this company to anyone who needs auto repairs
1/13/2017
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
From my first visit, Missy and Beau provided exceptional customer service on the phone and via emails. I was continually informed on the progress of the repair. Missy worked with my insurance company, USAA, so I did not have to get involved with the repair ordering and payment processes. The actual repair was outstanding except for one small deficiency which resulted in several very small but noticeable bubbles in the clear PPF on the bumper. Beau ensured I understood the warranty details concerning not only on the whole repair but also the correction of the bumper clear PPF. Wonderful company with wonderful results. I highly recommend CarStar for exceptional car repairs and I would certainly leave my car in their hands without hesitation.
1/4/2017
Lee E. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are fast, efficient, friendly and above all clean. How wonderful! Thanks you for cleaning my car in and out! What a treat! Also loved the carnation. It still lives stuck to my visor. Thanks for a job well-done!
12/19/2016
Scott N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys are the best. See you in a few weeks! ;)
12/16/2016
Alison F. VERIFIED CUSTOMER
Vehicle Make : Honda
Super helpful to have text updates and that Missy called to confirm the final timing changes. It was nice to be in the know the entire time. Coordination for rental car was very helpful too! Keep up the great work, thanks!
12/3/2016
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for doing an awesome job and making the process easy!
11/11/2016
Kirsten H. VERIFIED CUSTOMER
Vehicle Make : Audi
Carstar provided excellent service. I was kept abreast on repair status during the whole process, and when I received my car, it was as good as new.
11/10/2016
Darline R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience exceeded expectations. Prompt, friendly staff. It was a flawless experience. I will recommend you to totters. Thank you
11/5/2016
Kyle F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice work!
10/29/2016
Brian T. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic service. On-time and easy process.
10/29/2016
Curtis E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, friendly staff, and very helpful. If I ever need repairs on my Lexus again, I know where to bring it!
10/27/2016
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Prompt service, courteous and knowledgeable
10/21/2016
Sonia T. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys were awesome! Missy is a true pro -thorough, knowledgeable, and friendly. Epitome of what I would want as far as customer service - next to the picture of "first class customer service" in the dictionary should be a picture of Missy. Thank you guys for making this a pain free and actually really great experience - not what I would expect from an auto body shop. I WILL be spreading the word of Carstar to everyone I know!
10/15/2016
Jason K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional staff and delivered car ahead of schedule. Made it an easy experience from start to finish.
8/19/2016
Bernadette S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My service at Carstar was excellent. The staff were very nice and everything was a breeze!
8/11/2016